1. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Improving safety through leadership Richard Howson Managing Director, Al Futtaim Carillion Managing Director, Carillion MENA

2. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Why did we need to change?

3. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November

4. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November

5. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Delivering Target Zero Vision - Zero accidents by the end of 2010 Strategy – delivered through exemplar leadership Tactics – ACCE Change model (Awareness, Competence, Compliance, Excellence) –Responsibility of all line managers –Don’t Walk By – take action now –Safety Action Groups

6. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Imagine the future - Vision Zero accidents Zero ill-health

7. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Get everyone involved Develop, promote and foster Openness and Collaboration on Health and Safety Everybody Everywhere Everyday

8. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November ACCE Model – Preparing for change

9. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November The “AC2E Model”: Awareness Time Performance Policy setting and system adoption Installation and development Maturation and system review Internalisation System phase: Target Areas: Health and Safety policy statement Communication and consultation Management roles and responsibilities Hazard identification Awareness

10. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November The “AC2E Model”: Competence Time Performance Policy setting and system adoption Installation and development Maturation and system review Internalisation System phase: Target Areas: Health and Safety training Behaviour and culture Risk assessment and management Competence

11. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November The “AC2E Model”: Compliance Time Performance Policy setting and system adoption Installation and development Maturation and system review Internalisation System phase: Compliance Target Areas: Incident investigation Measuring performance Health and Safety management system Supply chain improvement

12. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November The “AC2E Model”: Excellence Time Performance Policy setting and system adoption Installation and development Internalisation System phase: Excellence Target Areas: Developing innovative practices Influencing stakeholders Work-related health Maturation and system review

13. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Time Performance Excellence System phase: Compliance Competence Awareness Policy setting and system adoption Installation and development Maturation and system review Internalisation AC 2 E Model: 14 target areas.

14. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Line management responsibility

15. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Managers as Leaders Responsibility of Line Managers Managers taking action themselves Measuring present behaviours Responsibility of Specialist Managers expecting others to do it Measuring past event failures Safety by punishing the worker Reward/Liability of the manager

16. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Line management taking responsibility Qualified directors, managers and supervisors Directors Safety Tours Linking career progression and reward to achieving positive safety progress Capturing and sharing best practice and lessons learned Engaging frequently with all of our people in safety related matters Personal safety contract – visible leadership

17. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Don’t walk by Based upon Birds theories Simple cards completed by our people during each and every day Project leaders demonstrably close out Don’t Walk Bye’s during each day ( What you said What we did ) Highlights trends Generates areas of focus

18. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November The Accident Triangle 1 Fatality 20 000 Minor Injuries 2 million Unsafe Acts 400 Reportable Injuries 240 000 Near Misses

19. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Key Factors for Success Actions & Tasks Formal Processes Leadership & Behaviour Values & Beliefs

20. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Safety Action Groups

21. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Safety Action Groups Mission Mission is to close the gap between our current performance and our vision of Target Zero Every project Every business unit Every business group Includes customers and suppliers Identify’s and communicates best practice Involves everyone

22. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Carillion Rail Suspended from bidding work with Network Rail August 2007 –12 lost time incidents in 3 month period –AFR 0.75 Applied Carillons target zero plan rigorously ‘Top Down’ 10 months later –NWR’s second safest contractor –NWR’s most improved contractor relative to quality –We were 30% more profitable

23. British Safety Services Title of presentation - Name of presenter Doha - 24 th November - Doing dangerous things safely - Dubai - 26 th November Being safe is good for business Improves morale Improves timeliness Improved quality Improved profitability Repeat business………………