1. E-Portfolio Developments in Wales Careers Wales Online Linda Tomos Rheinallt Jones

2. 1 Setting the Context Wales is a nation of 3m people with 21% of the population bilingual Welsh/ English 75% of the country is eligible for E.U. Objective 1 status National Assembly for Wales developed a strategic development framework for Wales

3. 2 Why E-learning? Wales still operates a learning system dominated by traditional processes yet the current order is being challenged by global players, most of them outside Wales Unless we start to think imaginatively and radically about access to excellence in learning for all, technology will fail to transform the volume and quality of learning We are being forced to rethink the essence of learning, its planning and its delivery

4. 3 The EFQM Framework EnablersResults Leadership People Pro ces ses People results Key performance results Policy & Strategy Customer results Partnership s & resources Society results Innovation and learning © EFQM The EQFM Excellence Model is a registered trademark The planning framework EnablersResults Vision, mission and values Board Executive Heads Teams Buil ding bloc ks Targets for staff Targets & key performance indicators Strategic objectives Leaners Customers Partners Stakeholders Partners Stakeholder s Funders Individuals Governmental agendas for UK plc Innovation and learning E-Learning in Wales Mission Statement “ to promote lifelong learning and provide world-class learning opportunities for all in Wales to fulfil their potential” “to demonstrate excellence in connectivity, content, confidence and competence in the application of technology to learning” 5 key goals –Essential skills –Lifelong learning –Applying knowledge –Skills for business –Learning communities

5. 4 Current Challenges Connectivity –unequal access and opportunities, variable technical support Content – materials designed, built, procured and accessed by a variety of local arrangements Confidence – lack of knowledge and good practice, limited understanding of benefits, low exploitation of the commercial benefits Competence – insufficient competence and capacity to deliver excellence

6. 5 The EFQM Framework EnablersResults Leadership People Pro ces ses People results Key performance results Policy & Strategy Customer results Partnership s & resources Society results Innovation and learning © EFQM The EQFM Excellence Model is a registered trademark The planning framework EnablersResults Vision, mission and values Board Executive Heads Teams Buil ding bloc ks Targets for staff Targets & key performance indicators Strategic objectives Leaners Customers Partners Stakeholders Partners Stakeholder s Funders Individuals Governmental agendas for UK plc Innovation and learning What do we need to consider? Access  Infrastructure Motivation  Information and Orientation Materials  Standards & Interoperability Delivery  Training & Culture Change Accreditation  Existing & New Qualifications Support  Metadata Resources, Technical Progression  Coherent Framework

7. 6 The Role of the E- Portfolio A learner-centred approach requires effective tools for learners Learners need a means to record their requirements and learning experiences in a complex world Learners need learning outcomes to effectively manage their progression

8. 7 Role of Careers Wales An all age guidance service established in 2001 delivered by 7 companies across Wales funded by the National Assembly for Wales c.900 staff, many guidance professionals All client groups (except university students), employers, voluntary sector Quality framework established for service delivery independently inspected

9. 8 CWOL Aims & Objectives Create a virtual web-based guidance service for all audiences, complimenting existing services Enable individuals to maintain their own e-portfolio for life starting at 14 – Progress File Online Act as a focal point for national e- learning services providing access to other information and service providers

10. 9 The System – Main Challenges Engage all ages in a bilingual environment Encourage regular updating of information held Provide access via various platforms with migration to new technologies Ensure effective communication routes to human information, advice and guidance services

11. 10 Organisational Model 2 year planning process by Careers Wales involving guidance experts, ICT specialists, software developers (Illumina Consortium), strategic partners Development process followed by 6 month pilot leading to full implementation April 2004 Re-engineering of the delivery of all guidance services by Careers Wales with a team of 6 required to maintain the service

12. 11 Technical Model 3 layer model web browser/business logic/backend databases Industry standard applications delivered via the Web, chat rooms, SMS text messaging Fully compliant with U.K. accessibility requirements Multi media content management system

13. 12 Bilingual Content Management Authored by specialist work groups in a dynamic and journalistic style Linked to Careers Wales quality systems Tailored for different audiences New information products for learning opportunities, LMI, occupational information

14. 13 Bilingual Progress File Online Based on validated text-based programme developed in the U.K. Who am I - short interactive diagnostic tests Results populate CV, Action Plans, personal statements Interactive interview games My documents & presentation folders Focus on achieving learning outcomes

15. 14 Bilingual Presentation

16. 15 Diagnostic Tests

17. 16 Example of Future Service Accredited credit transcript for all of an individual’s learning activities based on the Wales Credit & Qualifications Framework This will eventually lead to validated ‘on- line’ certificates from awarding bodies All learning outcomes for formal and informal learning will be recorded via an agreed credit rating

18. 17 New Challenges Changing cultures and working practices for guidance, education and the workplace to work via the Web Hosting and managing potentially 3m accounts over long timescales Encouraging users to continue to maintain their account throughout life

19. 18 Contact Rheinallt Jones rheinalltJ@careers-gyrfa.org.uk Tel:(UK) 01286 679199

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