1. Technician’s Guide & Workbook for Home Evaluation and Performance Improvement

2. ACCA Standard 12 ANSI/ACCA 12 QH-2014 Existing Home Evaluation and Performance Improvement

3. Comprehensive Performance Audit 3.0 1.0 Purpose; 2.0 Scope; 3.1 Interview

4. Purpose The Home Evaluation and Performance Improvement Standard establishes the minimum criteria by which deficiencies in existing residential buildings are identified by audit, improvement opportunities are assessed, scopes of work are finalized, work is performed in accordance with industry recognized procedures, and improvement objectives are met.

5. Scope The Home Evaluation and Performance Improvement Standard applies to site- constructed or manufactured one- and two- family dwellings and townhouses not more than three stories above grade in height.

6. 3.0 Comprehensive Performance Audit Interview 3.1

7. Comprehensive Performance Audit Comprehensive performance audits collect information about the residence. Measurements, tests, and observations are required to gather information for many areas of the home.

8. Comprehensive Performance Audit Comprehensive performance audits collect information about the residence. Measurements, tests, and observations are required to gather information for many areas of the home.

9. Interview The interview is where the first information is gathered based on the homeowner’s opinion on how their home is operating and what their perceived performance problems are. Often they will think everything is OK and they are only seeking methods for reducing energy consumption.

10. Interview

11. Basic Interview Questions 1.Do you own or rent the home? (Note: Renters must have express written permission from building owner prior to having an audit performed.) 2.How many people live (or work) in this building? 3.What year was your building built? 4.How long have you lived there, and how long do you plan to stay? 5.Of what improvements or changes in the building are you aware?

12. Basic Interview Questions Do you have a set of building plans (architectural, as-built, material or equipment specifications or data sheets, etc.?) 6.6.

13. Basic Interview Questions 7.Do you have high utility bill complaints? 8.Do you have complaints about condensation on windows, any plumbing or roof leaks, dripping ducts, or other building components including moisture problems near the foundation? 9.Do you have the last 12 months of utility usage (electric, gas, fuel oil, etc.) records or bills?

14. Comfort Related Questions 10.Do you have any hot or cold rooms? 11.Do you have other comfort complaints? (Gather specific information: where in the building are they uncomfortable, the cause of discomfort: drafts, temperature, noise, and the remedy they use [e.g., covering a register, adjusting the thermostat, avoiding the room/space, etc.]) 12.Where do you feel drafts or where is it drafty?

15. Comfort Related Questions 13.How often do you open your windows instead of using the air conditioner to maintain comfort? 14.Do you have any indoor air quality issues? 15.Does anyone in the house suffer from health issues (allergies, asthma, temperature issues, odors/smells, etc.)? 16.Do you have any health related air filtration requirements?

16. Comfort Related Questions 17.How often do you change the filter in the HVAC system(s)? 18.When was the last time you had the HVAC system checked for maintenance? 19.Do you know how to use the programmable thermostat? 20.Do you have a lot of dust in the house?

17. Home Systems Utility Related Questions (appliances, lighting, water etc.) 21.Do you use compact fluorescent or light emitting diode (LED) light

18. Home Systems Utility Related Questions (appliances, lighting, water etc.) 22.Do you turn on the kitchen exhaust fan when cooking? 23.Do you turn on the bath exhaust fan when bathing/showering? 24.Do you have a heated swimming pool? How is the pool heated? When do you use it? How long does the pump run? Is the swimming pool or spa inside your building? If so, how is that space ventilated?

19. Combustion Safety Questions 25.Do you have any wood-burning stoves or fireplaces in the building? If so, how do you use them? Do they have outside air for combustion? 26.Do you have any unvented fireplaces or space heaters in the building? If so, how do you use them and how is combustion air provided during operation?

20. Acceptable Documentation Written or recorded responses for all of the 26 questions and for any follow up questions need to be kept in the job file.