1. p1 of 57 www.IITTI.org

2. p2 of 57 www.IITTI.org Non-profit, volunteer organization

3. p3 of 57 www.IITTI.org An international organization

4. p4 of 57 www.IITTI.org

5. p5 of 57 www.IITTI.org Lynne Marks, AICI CIM

6. p6 of 57 www.IITTI.org Lynne Marks, AICI CIM London Image Institute, USA

7. p7 of 57 www.IITTI.org Riet de Vlieger, AICI CIP Image Companion, Netherlands

8. p8 of 57 www.IITTI.org Christina Ong, AICI CIM Imageworks, Singapore

9. p9 of 57 www.IITTI.org Deborah King, AICI CIP Final Touch Finishing School, USA

10. p10 of 57 www.IITTI.org Kimberly Law, AICI CIP Personal Impact International, Canada

11. p11 of 57 www.IITTI.org Lilian Bustamante, AICI CIP Desarrollo Profesional e Imagen Personal, Chile

12. p12 of 57 www.IITTI.org Patrick Chun Greenwood Multimedia, Canada

13. p13 of 57 www.IITTI.org Introduction

14. p14 of 57 www.IITTI.org Vision To support professionals from around the world to interact in a universally acceptable and civil manner.

15. p15 of 57 www.IITTI.org Mission To provide the global standard in soft skills: professional presentation and business etiquette, bridging the gap between cultures.

16. p16 of 57 www.IITTI.org Who We Are IITTI establishes guidelines for testing of business etiquette and appearance in the professional marketplace worldwide.

17. p17 of 57 www.IITTI.org TARGET MARKETS Job Seekers College and University Graduates HR Professionals Employers of Organizations and Multinationals CHINA AND ASIA INDIA LATIN AMERICA

18. p18 of 57 www.IITTI.org IITTI PROVIDES Universally applicable standards and guidelines Online tests Measurement of professional soft skill competence

19. p19 of 57 www.IITTI.org Nanyang Technological University, Singapore writing the IITTI Exam

20. p20 of 57 www.IITTI.org THE NEED - Confusion of acceptable workplace standards - Organizations set their own policies and codes - No standardization across all industries and cultures - Multinationals have no single standard on which to build a global culture

21. p21 of 57 www.IITTI.org “Graduates have excellent technical skills but lack in soft skills” What Employers Say...

22. p22 of 57 www.IITTI.org Harvard study on soft skills A new role called "CHRO" or Chief HR Officer

23. p23 of 57 www.IITTI.org McDonald's study on soft skills Worth £88bn in UK alone!

24. p24 of 57 www.IITTI.org BENEFITS TO TRAINERS Independent assessment tool to use with groups and individuals Standards & Guidelines (S&Gs) curriculum lends structure, professionalism and credibility to your programs

25. p25 of 57 www.IITTI.org Patrick Chun

26. p26 of 57 www.IITTI.org Who's who?

27. p27 of 57 www.IITTI.org Associates – people who advocate IITTI in their own city

28. p28 of 57 www.IITTI.org Associates – people who advocate IITTI in their own city Ambassadors – like Associates but advocate over a country or a wide region

29. p29 of 57 www.IITTI.org Proctors – people who overlook students during exam

30. p30 of 57 www.IITTI.org Proctors – people who overlook students during exam Contributors – an open forum of industry experts who help IITTI with ideas and accurate information

31. p31 of 57 www.IITTI.org Testing Centres:

32. p32 of 57 www.IITTI.org Testing Centres: Universities

33. p33 of 57 www.IITTI.org Testing Centres: Universities U. of Texas

34. p34 of 57 www.IITTI.org Testing Centres: Universities Commercial Testing Centres U. of Texas

35. p35 of 57 www.IITTI.org Testing Centres: Universities Commercial Testing Centres U. of Texas Castle

36. p36 of 57 www.IITTI.org Testing Centres: Universities Commercial Testing Centres Companies ("in-house") U. of Texas Castle

37. p37 of 57 www.IITTI.org Testing Centres: Universities Commercial Testing Centres Companies ("in-house") U. of Texas IBM Castle

38. p38 of 57 www.IITTI.org Testing Centres: Universities Commercial Testing Centres Companies ("in-house") Independent Testing Division of Image Training Schools U. of Texas IBM Castle

39. p39 of 57 www.IITTI.org Testing Centres: Universities Commercial Testing Centres Companies ("in-house") Independent Testing Division of Image Training Schools U. of Texas IBM Versa in Peru Castle

40. p40 of 57 www.IITTI.org Testing Centres: Universities Commercial Testing Centres Companies ("in-house") Independent Testing Division of Image Training Schools U. of Texas IBM Versa in Peru Video-tape of exam Castle

41. p41 of 57 www.IITTI.org More about Proctoring & Testing Centres: http://www.IITTI.org/about/examProctoring.htm

42. p42 of 57 www.IITTI.org What do the exam questions look like?

43. p43 of 57 www.IITTI.org a. Always wear a suit. b. Dress one category more formal than the client. c. Dress one category less formal than the client. d. Dress in the same category as the client.

44. p44 of 57 www.IITTI.org a. The eldest guest b. The guest with the highest business rank c. The guest in government or public office d. The guest who's father owns the company

45. p45 of 57 www.IITTI.org How To: Set Up Exam

46. p46 of 57 www.IITTI.org The Standards & Guidelines (“S&Gs”)

47. p47 of 57 www.IITTI.org The Standards & Guidelines (“S&Gs”) Develop your own IITTI training program

48. p48 of 57 www.IITTI.org The Standards & Guidelines (“S&Gs”) Develop your own IITTI training program Apply for S&Gs Application form in Image Consultant Manual http://www.IITTI.org/forSchools/downloads.htm

49. p49 of 57 www.IITTI.org What are IITTI Exam Passes?

50. p50 of 57 www.IITTI.org What are IITTI Exam Passes?...like iTunes Cards!

51. p51 of 57 www.IITTI.org What are IITTI Exam Passes? ● Students can buy directly from IITTI

52. p52 of 57 www.IITTI.org What are IITTI Exam Passes? ● Students can buy directly from IITTI ● AICI members buy at a discount

53. p53 of 57 www.IITTI.org AICI members buy at a discount http://www.AICI.org/?page=IITTI_DiscountForm

54. p54 of 57 www.IITTI.org Docs?

55. p55 of 57 www.IITTI.org We have manuals! Image Consultant Proctor / Test Centre Student HR / Employer

56. p56 of 57 www.IITTI.org We have manuals! Image Consultant Proctor / Test Centre Student HR / Employer School Area "About Us" Area Student Area Employer Area

57. p57 of 57 www.IITTI.org Questions?