1. All in a Day’s Work: The Simple Truths about Leadership PMI Professional Development May 31, 2016

2. Objectives Understanding leadership is more than a title New “tools” for demonstrating leadership in your workplace… and life! One take away idea to implement

3. So what are the simple truths? Leadership is an inside job Relationships matter Attitude and Aptitude The Importance of Trust

4. My Life/Work in General Happy (usually calm and confident) 10 Not-so-successful Successful (actively disengaged 1 10 (actively engaged and over/underwhelmed) are where you want to be) 1 Not-so-happy (have sought help and support)

5. Turning Leadership on it’s head! CEO SENIOR MGT MIDDLE MGT FRONTLINE MGT STAFF CEO SENIOR MGT MIDDLE MGT FRONTLINE MGT STAFF

6. Values Guide us as we live our life Guide us as we do our work This is how we do business Needs to be articulated so we can hold each other accountable as we live/do not live them!

7. White Wolf / Black Wolf

8. Types of Relationships Relationships with yourself Relationships with others

9. Emotional Intelligence “Ability to understand… and manage… our emotions, and emotions of those around us.” -Daniel Grollman

11. “Be” Attitudes Be positive Be grateful Be a team player Be an effective communicator

12. Be Positive Focus on “I get to” not “I have to” The door to happiness swings inward, not outward How can I make someone else’s day?

13. We move towards what we see in our mind

14. Be Grateful … everyday!

15. Be a team player Teamwork works! Examine the role you play in making it look like it should! Are you helping/committed to get where we need to go? Do you make people feel they are important and they belong? Do you truly listen to diverse opinions? Do you actively participate… and not undermine.

16. Be an Effective Communicator So you think it’s about the words? Communication is: -55% body language -38% tone -7% words

17. It’s T.I.M.E to change your world by changing your words Thank, Inspire, Motivate, Encourage “Help me understand…”

18. Building and Maintaining Trust Recognition Sharing information Golden rule/Platinum rule Make sure your behavior is consistent and matches your words Truly believe people will do their best

19. Resolving Inevitable Conflict Gather the facts…all the facts! State the problem as a goal to be reached Brainstorm solutions Decide on the best solution…for now Get’er done!

20. What? So What? Now What? Find a mentor… Be a mentor Positive self-talk Ask for help when you’re struggling Offer help if you see someone struggling

21. Reflective Question Are my words and actions contributing to or detracting from… My personal well being? The success of others? The organization’s vision, mission and values?

22. Contact: snessassociates@gmail.com