1. Corporate Responsibility User Forum July2011

2. Agenda Welcome and Introductions Ice Breaker CR - What’s it all about Kier Strategy for CR Activity Barriers & Resolutions Apprenticeship Scheme BITC Examples of CR Success Activity Actions to Barriers Conclusion Free Surgery

3. Aim Aim: to bring together the I – Connecting users in order to share ideas and experiences to help build understanding and importance of role to the CR success of the business

4. House Keeping & Introductions Phones Fire Toilets Breaks Timings Introduction - Activity

5. Ice Breaker 1 Draw your portrait 2 Think of a charity or good cause 3 Put yourself on the map

6. Corporate Responsibility The Groups vision is “to be the most highly respected company in the industry” By providing our customers with the highest possible quality of service through sustainable, profitable growth.

7. Corporate Responsibility

8. What is CR? (CSR) Its about how companies conduct their business, their environmental, social & economical impact It involves shareholders, suppliers, local communities including relationships with customers and employees CR is just good business

9. We need to improve on capturing all our Corporate Responsibility activities. Why? Our customers are demanding evidence of ever higher standards of (Responsible Business) CR when awarding contracts. Corporate Responsibility

10. The Journey – so far Awareness Acceptance Actions Results Benefit Realisation

11. Alan Smith Steve Underwood Kier Group Directors Forum 15 April 2010 THE BUSINESS CASE FOR CORPORATE RESPONSIBILITY

12. Corporate Responsibility So – That’s it job done?

13. Unconsciously Competent You do it right without thinking Consciously Competent You can adapt and do it if you try Unconsciously Incompetent You don’t Know that you don’t Know Consciously Incompetent You Know you don’t Know

14. Corporate Responsibility Flip

15. Esteem Communication Time Change / innovation UI CI CCUC

16. Any questions / issues so far?

17. Corporate Responsibility What are our core values? Be enthusiastic, open and honest Be proactive, committed and safe Be a team Be Kier

18. B KIER Business ethics Business risks Corporate Governance Brand Management Corporate responsibility Integrated financial control HOW

19. Industrial units Hospitals House building (private & social) Facilities management Waste services Schools & colleges Street services Power utilities Asset management University & & residential property Retail & commercial property Technical services Transport & infrastructure Hotels & leisure Water utilities Building maintenance PFI investment Mining Local authority services Prisons Property development WHAT

20. Supply chain partners Customers Other stakeholders The Media Investment analysts Employees Shareholders Communities & the public WHO

21. 9 By providing our customers with the highest possible quality of service and through sustainable, profitable growth, our vision is to be the most highly respected company in the industry. By maintaining out core values and remaining focused on improvement & delivery, our vision will become reality. How we work: Corporate Responsibility

23. What information do we need to capture? And what are we missing? Environment & climate change Workplace Health & safety Workplace Employees & training Marketplace Customers & suppliers Community engagement Considerate Constructors Scheme ERIS

24. Corporate Responsibility 2010 85% Silver embargoed 8 th June

25. Group C.R. Committee B.I.T.C Group Kier iConnecting Super Users & Reporting Partnership Homes Kier Properties Group Services Construction Division Local Businesses Projects Events Programmes & Activities Frameworks Partnerships Winning more work - promote staff & community engagement Stakeholders Kier iConnecting Users www.kier.co.uk Services Division

26. Addn’l Slides Maybe outcome from facilitated session

27. Group C.R. Committee Record Events, Programmes & Activities To be the most highly respected company in the industry Kier iConnecting users & super users CR Business Strategies MD’s

28. Group C.R. Committee Record Events, Programmes & Activities To be the most highly respected company in the industry Kier iConnecting users & super users CR Business Strategies MD’s

29. Ethical Investment Research Services: surveys EIRIS researches and assesses all aspects of non- financial corporate performance in over 2,800 companies worldwide. We are an independent organisation. Our clients include major institutional investors, ethical and SRI fund managers, and a leading index provider (the London-based FTSE). We base our research on analysing company publications and websites, tracking news developments and NGO sources, using independent regulatory data, and analysing company responses to our surveys.