2. Mrs. Gracy Mathai. Chief Quality Consultant Aster DM Healthcare 14/02/16 - AHPI Conclave Progressive Nurse – Quality Patient Care

3. Who is the futuristic nurse  Is progressing in her career  Wish to reach further heights  Is ready to take any challenges  Accepts corrections positively  Is different from others  Do not easily give up

4. Cont.… Gets specially trained Possess high technical and managerial skills Continues learning and adapt to new situations easily Is determined and goal oriented Understands the strengths and weaknesses of self and others

5. Competencies of progressive Nurse Working skill Role identity Personal improvement

6. Working Skills Intellectual and analytical capacity Critical Thinking Ability Understand strategic/tactical planning, implementation and outcome evaluation Identify Global, National and Local trends

7. Cont.… Formulate decisions based on evidence Adapts quickly to new situations Balances High Tech with High Touch Solves problems creatively Assess conclusions

8. Role Identity Comprehend and practices interdisciplinary models Motivate others to participate in decision making Empowers Others Capacity to interchange leadership / followership roles Mentors future leaders

9. Cont.… Advocates for patients and her profession Strives for an inclusive society and embraces diversity Facilitate collaboration and group process Team Player Practices the spirit of cooperation

10. Personal improvement Accepts high moral and ethical standards Balances professional responsibilities and personal life Accept responsibilities and accountabilities for decisions Demonstrates a commitment to life long learning Capacity for deep introspection and reflection

11. Attributes of a progressive Nurse

12. 1. Communication Skills Excellent communication skills, especially when it comes to speaking and listening. Based on team and patient feedback, they are able to problem-solve and effectively communicate with patients and families

13. Able to advocate for her patients and anticipate their needs Able to follow directions without problem Explain treatments very effectively Communicate with each other, doctors, patients, and patients’ families on a daily basis Able to communicate clearly and effectively Cont.…

14. 2. Emotional Stability A great nurse is very stable emotionally. Nursing is a stressful job and one encounters a lot of traumatic situations, suffering, and death. A great nurse is able to work without allowing the stress to cause great personal harm Accept suffering and death without letting it get personal

15. Cont.… She feel the joy of seeing a new baby born and the pain of losing a long-term patient who had become a friend Helping a patient recover, reuniting families, or bonding with fellow nurses are special benefits of the job. A great nurse is able to manage the stress of sad situations, but also draws strength from the wonderful outcomes

16. 3. Empathy Great nurses have empathy for the pain and suffering of patients. They are able to feel compassion and provide comfort. Learn how to recognize the symptoms and deal with it efficiently. Many patients look to nurses as their advocates — the softer side of hospital bureaucracy.

17. Cont.… Sometimes, an empathetic nurse is all patients have to look forward to. Nurses regularly deal with people who are scared and in pain. They put themselves in their patients’ shoes if they are going to give them the quality of care.

18. 4. Flexibility Being flexible and rolling with the punches is a staple of any career, but it’s important for nurses. A great nurse is flexible with regards to working hours and responsibilities. Nurses are often required to work long periods of overtime, late or overnight shifts, and weekends

19. 5. Good Attention to Detail A great nurse understands that every step in the medical field is one that can have far-reaching consequences. A great nurse pays excellent attention to detail and is careful not to skip steps or make errors.

20. Cont.… From reading a patient’s chart correctly to remembering the nuances of a delicate case, there’ s nothing that should be left to chance in nursing. When a simple mistake can spell tragedy for another’s life, attention to detail can literally be the difference between life and death.

21. 6. Interpersonal Skills Nurses are the link between doctors and patients. A great nurse has excellent interpersonal skills and works well in a variety of situations with different people. They work well with other nurses, doctors, and other members of a staff.

22. Cont.… Nurses are the glue that holds the hospital together. Patients see nurses as a friendly face and doctors depend on nurses to keep them on their toes. A great nurse balances the needs of patient and doctor as seamlessly as possible.

23. 7. Physical Endurance A great nurse has strong physical endurance Able to tolerate standing for long periods of time Lifting heavy objects (or people) Performing a number of taxing maneuvers on a daily basis.

24. 8. Problem Solving Skills A great nurse can think quickly and address problems as — or before — they arise. With sick patients, trauma cases, and emergencies, nurses always need to be on hand to solve a tricky situation. Whether it’s handling the family, soothing a patient, dealing with a doctor, or managing the staff, having good problem solving skills is a top quality of a great nurse.

25. 9. Quick Response A great nurse need to be ready to respond quickly to emergencies and other situations that arise. Quite often, health care work is simply the response to sudden incidences, and nurses must always be prepared for the unexpected. Staying on their feet, keeping their head cool in a crisis, and a calm attitude are great qualities in a nurse

26. 10. Respect Respect goes a long way. Great nurses respect people and rules. They remain impartial at all times and are mindful of confidentiality requirements and different cultures and traditions. Above all, they respect the wishes of the patient Great nurses respect the hospital staff and each other, understanding that the patient comes first. And nurses who respect others are highly respected in return

27. To Conclude A progressive Nurse Knows her patients better She visualize the problems of her patients before it arise She always provide quality care to her patients hence patients safety is ensured always She is empowered and always empower others She is the need for the healthcare institutions which aims to provide quality care.

28. Thank you