1. This is an introduction to New Zealand’s unique indigenous people’s, the Maori. This picture illustrates the Maori greeting. It is believed that when Man created his mate out of earth, he breathed life into her through her nose. When Maori press noses together they are sharing their ‘breath of life’.

2. Unit 3 Non-verbal communication There’s language in her eye, her cheek, her lip. William Shakespeare

3. Contents 1. what’s nonverbal communication? 2. The functions of NVC 3. Understanding the various forms of the nonverbal communication 4. Understanding the nonverbal barriers in intercultural communication There’s language in her eye, her cheek, her lip. William Shakespeare

6. It's hard to tell that world we live in is either a reality or a dream.

7. Comparing verbal and non-verbal communication Comparing verbal and non-verbal communication Verbal Communication Communication Nonverbal Communication The words we use Bodily actions and vocal qualities, more than just body language communicate meaning

8. Introduction to non-verbal communication –in communication with others only 30 % of the communication is verbal, 70 % is non-verbal –non-verbal communication involves gestures, facial expressions, eye contact … –our non-verbal behaviour is mostly subconscious --All communication other than that involving words and language” --“Bodily communication, other than words and language

9. The universal use of non-verbal communication there is some universality in non-verbal communication, especially in facial expressions six basic emotions are communicated by facial expressions in much the same way in most societies: –happiness, sadness, disgust, fear, anger and surprise but what causes the non-verbal behaviours can vary there are also variations in the rules for non-verbal behaviour

10. Universal body language Meaninggesture I ’ m tired I ’ m hungry Pressing one’s palm Together and rest one’s head on the back of one’s hand. Moving the hand in circles over the stomach Pat one’s stomach before a meal smile I’m full Almost any emotion

11. the gestures in a basketball match

15. Functions of Nonverbal Communication 1. When we say “The new museum is south of that building”, we usually point in a certain direction. The function of repeating

16. Functions of Nonverbal Communication 2. You tell someone that you are pleased with his performance, and at the same time you pat the person on the shoulder. The function of complementing

17. Express Emotion or Affect Facial expressions and gestures that augment the verbal expression of feelings Microsoft Photo

18. Functions of Nonverbal Communication 3. If people in a group are boisterous, you might place your index finger to your lips as an alternative to saying, “Please calm down so that I can speak”. The function of substituting A substitution for all the words it would take to convey the same meaning

19. Functions of Nonverbal Communication 4. In conversation we nod our head in agreement to indicate to our partners in communication that we agree and that they should continue talking. The function of regulation

20. Regulate Interaction Facial expressions or gestures that are used to control or regulate the flow of a conversation Microsoft Photo

21. Functions of Nonverbal Communication 5. Just before an important examination, you tell someone you are relaxed and at ease, yet your voice quavers and your hands shake. The function of contradicting Your body doesn’t know how to lie.

22. Lie to me http://www.56.com/u19/v_NDcwNDcwOTY.htmlhttp://www.56.com/u19/v_NDcwNDcwOTY.html0-4 They can read clues embedded in the human face, body and voice to expose the truth and lies in criminal investigations.

23. Categories of NVC -Body movement (kinesics) --Gestures --postures --eye-contact --facial expression --physical contact -Closeness/space (proxemics) -Time (Chronemics) -Environment Everything except the words! Everything except the words!

24. Kinesics Eye Contact Facial expressions Emoticons Gesture Posture Touch

26. ok stop silent good/well done

27. victory applause

28. Good luck!

29. I don’t know!

30. Bad!

31. Good/ Well done!

32. Come here!

33. Me?

35. 1.Let’s keep our fingers crossed, hoping for good luck. 2.Talking privately about a third person, meaning that person is crazy, often in a joking way. 3.I have no idea 4.. Would you speak louder? I can’t hear you. 5. that’s enough. It’s all over for me. 6. Thumbs down, rejection, refusal, or no good 7. Something is odd or suspicious 8. Come here 9. Great 10.Hello 11.oh, I forgot 12. Slow down

36. Finger quote-mark gesture “ 兔耳 ” 手势 : 反意、讽刺、重点、引用

37. “ 我爱你 ” 手势其实由三个部分组成：在美国的手势字母中 — — 只伸出食指，表示 “I” ；伸出食指和大拇指，表示 “L” （ LOVE ）；伸出大拇指和小指，表示 “Y” （ YOU ）。简化连 起来，伸出大拇指食指和小指就是 I Love You 咯。

39. 成了全世界 ROCK 迷的共同手势。在美国的一些摇滚音乐亚文 化中也被称作 “ 继续摇滚 ” 手势（ Rock On ），表示 “ 出色、极好 ” 。 在你赞某人很棒的时候，你也能使用这个手势，表示 “You rock!” Rock on

40. Do people from different part of the world use the same body language?

41. Nonverbal Signals Vary from culture to culture Microsoft Photo

42. . When we communicate with people from other cultures, our body language sometimes helps make the communication easier and more effective, but Nonverbal communication: –Is, for the most part, culture-bound –Is ambiguous

43. Body language varies from culture to culture. What does the following symbols mean to you? GestureCountryMeaning eye contact some countries other countries show interest rude or disrespectful

44. moving the index finger in a circle in front of the ear some countries Brazil crazy You have a phone call.

45. GestureCountryMeaning a circle with one’s thumb and index finger most countries Japan France Germany Brazil zero rude money OK

46. thumbs up the US Nigeria Germany Japan No.1 rude good / well done

47. GesturescountriesMeaning Shaking one’s head Bulgaria, parts of Greece, Iran Other countries No Yes

48. GesturescountriesMeanings Kiss on the cheek A firm handshake A loving hug A bow / a nod of head Greet friends France Russia Other countries

49. Comparison MeaningGesture in the USA Gesture in China No, don’t do that. Moving the index finger from side to side. Moving the hand from side to side I don’t know Shrugging one’s shoulders. Shaking the head

50. MeaningGesture in the USA Gesture in China Well doneThumbs up. Incredible. I can’t believe it. Rolling one’s eyes. Open one’s eye or mouth wide.

51. Meanin g Gesture in the USA Gesture in China MoneyRubbing the thumb and index finger together Rubbing the thumb and index finger together

52. Meaning Gesture in the USA Gesture in China Come here. Moving the index finger forwards and backwards. Moving one’s hand up and down with the palm facing down.

53. What do people usually do when meeting? China, Britain Russia, France, Arab Some western countries Japan, Korea Maori in New Zealand shake hands kiss embrace/hug bow touch noses

54. Contrast between the body language in China and that in the US. Tasks

55. MeaningGesture in the USAGesture in China No, don’t do that. Moving the index finger from side to side. I don’t knowShrugging one ’ s shoulders. Well doneThumbs up. Incredible. I can’t believe it Rolling one ’ s eyes. Comparison Moving the hand from side to side Shaking the head Open one’s eye or Mouth wide Thumbs up.

56. MeaningGesture in the USA Gesture in China Money Rubbing the thumb and forefinger together crazy Moving the index finger in a circle in front of the ear. Good luck Cross the fingers Come here Moving the index finger forwards and backwards. Comparison Rubbing the thumb and forefinger together Moving the index finger in a circle from side to side No such a gesture Moving one’s hand up and down with the palm facing down.

57. Stamping the foot/feet In China: to show anger In America: to show impatience or anger

58. In America and Britain: immodest Clapping for oneself after a speech In China: to express thanks to the audience

59. In America: irrelevant practice Giving or receiving a gift using two hands In China: to denote respect

60. In India, Sri Lanka and Thailand: It’s shocking and offensive, because the head is believed to be the seat of the soul. Patting another adult’s head In China: Patting a child’s head shows affection, yet patting an adult is insulting. In Britain and America: to show sympathy, affection and encouragement

61. In Arab countries, you eat using the fingers of your right hand; the left hand is not used at all. Is there anything wrong in the pictures?

62. In parts of Asia you must not sit with your feet pointing at another person.

63. Improving Nonverbal Communication Skills When sending messages Be conscious of nonverbal behavior Be purposeful in use of nonverbals Make sure nonverbals are not distracting Match verbal and nonverbal communication Adapt to the situation

64. Improving Nonverbal Communication Skills When receiving messages Don’t automatically assume Consider gender, culture and individual differences Pay attention to all aspects of nonverbal communication Use perception checking

65. Class Activity Look at the following situations. In each case try to identify a verbal form, a verbal function, a non-verbal form and a non- verbal function that could be associated with the situation. A JUDGE addressing a member of the jury who is not paying attention An upset and lost child approaches YOU in a busy supermarket YOU want to get past the doorman and into a crowded pub A MOTHER wants her teenage daughter to come home before midnight

67. Guessing game You can see words on the screen,but your partner can’t. Try to make your partner know,but do not use words,just body languages. Start

68. Come here

69. Go away

70. That’s ok! That’s ok!

71. Can I borrow your book? Can I borrow your book?

72. Be quiet

73. Sit down! Sit down!

74. What’s the time, please?