1. Q1 A) What are the skills needed by systems analyst? The skills needed by systems analyst:  Working knowledge of information technology.  Computer programming experience and expertise.  General business knowledge.  General problem-solving skills.  Good interpersonal communication skills.  Good interpersonal relations skills.  Flexibility and adaptability.  Character and ethics.

2. Q1 B)What are the Ten Commandments of Computer Ethics? The Ten Commandments of Computer Ethics:  Thou shalt not use a computer to harm other people.  Thou shalt not interfere with other people’s computer work.  Thou shalt not snoop around in other people’s computer files.  Thou shalt not use a computer to steal.  Thou shalt not use a computer to bear false witness.  Thou shalt not copy or use proprietary software for which you have not paid.  Thou shalt not use other people’s computer resources without authorization or proper compensation.  Thou shalt not appropriate other people’s intellectual output.  Thou shalt think about the social consequences of the program you are writing or the system you are designing.  Thou shalt always use a computer in ways that insure consideration and respect for your fellow human.

3. Q1 C)What are the business drivers for today’s Information Systems? Business drivers for today’s Information Systems:  Globalization of the Economy.  Electronic Commerce and Business.  Security and Privacy.  Collaboration and Partnership.  Knowledge Asset Management.  Continuous Improvement and Total Quality Management.  Business Process Redesign.

4. Q2. 1- Draw a diagram illustrating the main 7 types of information system, there databases

5. Q2 2- Define CMM and describe (briefly)its 5 levels Capability Maturity Model (CMM) – a standardized framework for assessing the maturity level of an organization’s information system development and management processes and products. It consists of five levels of maturity: –Level 1—Initial: System development projects follow no prescribed process. –Level 2—Repeatable: Project management processes and practices are established to track project costs, schedules, and functionality. –Level 3—Defined: A standard system development process (sometimes called a “methodology”) is purchased or developed. All projects use a version of this process to develop and maintain information systems and software. –Level 4—Managed: Measurable goals for quality and productivity are established. –Level 5—Optimizing: The standardized system development process is continuously monitored and improved based on measures and data analysis established in Level 4.

7. Q3.Draw a digram illustrating the classical project phases is the traditional system development life cycle June 2013

8. Q4. draw atypical room layout for JRP session June 2013