1. (c) 2014. Techno Brain | www.technobraingroup.com Our Office Culture… …In Relation to Hiring

2. Our Value Framework, underpins our office culture… Our Values Valuing Diversity Courageous Integrity Focus on People Capacity Building Youth Empowerment Innovation

3. (c) 2014. Techno Brain | www.technobraingroup.com Youth Empowerment Innovation Courageous Integrity Courageous Integrity Focus on People Capacity Building Capacity Building Valuing Diversity Valuing Diversity Mindset Attitude Learning Development Growth

4. Our Clients and Geographical Spread Our Clients Governments NGOs Private Sector Our Geographical Spread 19 Countries in Africa Present in the UK and USA We work in Asia – India and Dubai Diversity Over 25+ Nationalities interacting with Nairobi Office Different Cultures working in the same projects Diversity Programs on Gender, Youth,

5. MAKE UP OF OUR OFFICE CULTURE Who do we hire? Where do we hire? What Skills do we look for? Must have Attributes?

6. WHO WE HIRE Personal Brands with UVP Learners more than Achievers Values driven people. High potentials NOT high performance Value Diversity

7. WHERE WE HIRE

8. Who Do we Hire  People who Value Values  Untrained Youths in ICT (Who we train)  Millennials (18 – 24 years)  Students Where do we hire  We hire locally for each location where we have BPO call centres.  We liaise with colleges, CBOs and NGO working with the youth What Skills do we look for?  Customer Centricity  Multi-lingual skills  Verbal & Communication Skills  ICT Savvy (We train on this) Must have Attributes?  Passion for Learning  Positive Attitude towards work and life We hire in and hire out through our BPO

9. IMPACT SOURCING - BPO

10. VUCA NAVIGATORS THRIVE! TECHNO BRAIN’S OPERATING ENVIRONMENT

11. SKILL AND ATTRIBUTES IT Savvy PeoplePlanetProfitEI MULTI-CULTURAL TEAM EMPOWERING LIVES! PERIOD! Mentors Relations Humane Multiple perspectives

12. Diversity is part of our Culture Different Cultures working in the same projects The Culture Dimensions Leadership & Management Power Distances Gender Roles

13. We Set up Programs to attract Women and the YouthyCan Platform Mentorship Program For Women we have Pink Potential Moms Mentoring Moms The Mentorship Program These Programs improve the brand of the organization and enhances the positive office culture.

14. SUMMARY Our Office Culture & Hiring are guided by  Our Value Framework,  Our Clients and geographical spread  A Millennial Workforce  We are Project Based  We hire in and hire out - BPO  We are constantly Innovating  We are multicultural especially @ the HQ  Attracting Women and Youth is key