1. Improving operating efficiency with NCR Aloha Guest Management

3. WHAT KEEPS YOUR OPERATIONS FROM IMPROVING ITS SERVICE TO CUSTOMERS? Slow table turns Inefficient guest seating Ineffective customer interaction Inability to identify service issues Staff training/turnover

4. Slow table turns Effective server and table management Inefficient guest seating Know exactly which tables are available and how long each party has been sat Ineffective customer interaction Personalized service and intelligent, accurate wait time quotes Inability to identify service issues Visibility into problem areas in the seating cycle Staff training/turnover Reduced training time with an intuitive, easy-to-learn interface HOW CAN NCR SOLVE THESE PROBLEMS TO MAKE EVERYDAY EASIER IN YOUR RESTAURANT?

5. Achieve greater guest satisfaction, efficiency and visibility – managing your tables has never been so easy. NCR Aloha Guest Management gives you the tools to deliver a truly memorable guest experience.

6. NCR ALOHA GUEST MANAGER INCREASED EFFICIENCIES SPEED-OF- SERVICE Manages reservations, walk-ins and call-ahead parties in a single, consolidated list Enables remote updating of table status so a host knows immediately when a table is available Automates server rotations to ensure fair and consistent seating load across servers Captures valuable guest information, including contact info, guest preferences and visit history How does NCR make managing your tables easier? GUEST CONVENIENCE IMPROVED GUEST EXPERIENCE FUTURE INTEGRATIONS

7. Eliminates third party paging systems and connects with guests using text and voice messaging Reduces walk-aways and frustrated guests with intelligent and accurate wait time quotes Tracks your guests’ special occasions, such as birthdays, anniversaries, etc. Provides alerts when guests are waiting longer than their quoted time IMPROVED GUEST EXPERIENCE SPEED-OF- SERVICE INCREASED EFFICIENCIES GUEST CONVENIENCE FUTURE INTEGRATIONS NCR ALOHA GUEST MANAGER How does NCR make managing your tables easier?

8. Increases seat utilization with intelligent seating suggestions and real-time operational statistics Allows for identifying dirty tables quickly and initiating bus requests Enables staff to target tables that will open at similar times in order to join for large parties Alerts managers to tables that are exceeding target times during the check process SPEED-OF- SERVICE INCREASED EFFICIENCIES GUEST CONVENIENCE IMPROVED GUEST EXPERIENCE FUTURE INTEGRATIONS NCR ALOHA GUEST MANAGER How does NCR make managing your tables easier?

9. Online reservations allow for 24/7 online access by customers for reservation booking Provides guests the ability to specify requests or provide notes when making online reservations Online reservation capabilities are built into your restaurant’s website, protecting your brand Fixed monthly fee allows you to increase your reservations without increasing your costs SPEED-OF- SERVICE INCREASED EFFICIENCIES GUEST CONVENIENCE IMPROVED GUEST EXPERIENCE FUTURE INTEGRATIONS NCR ALOHA GUEST MANAGER How does NCR make managing your tables easier?

10. SPEED-OF- SERVICE GUEST CONVENIENCE FUTURE INTEGRATIONS INCREASED EFFICIENCIES IMPROVED GUEST EXPERIENCE Extending required functions on mobile platform Integration to NCR Aloha POS to open checks and associate data for seamless customer information Integration to NCR Mobile Pay to be able to leave without having to wait for your check Reporting improvements – both in-store and centralized analysis NCR ALOHA GUEST MANAGER How does NCR make managing your tables easier?

11. Achieve greater guest satisfaction, with simple, easy-to- deploy solutions. NCR Aloha Guest Pad provides easy mobile wait list and reservation support and a platform for future capabilities.

12. NCR ALOHA GUEST PAD Basic version is available today FREE in the iTunes App Store Guest Pad Prime available in Q1 with enhanced features How does NCR make guest management easier with iPads? FUTURE INTEGRATIONS VALUE INNOVATION IMPROVED GUEST EXPERIENCE

13. Reduces walk-aways and frustrated guests with simple, easy-to-configure wait time quote Enables staff to note your guests’ special occasions, birthdays, anniversaries, etc. Personalizes the experience by the staff Adds value with Guest Pad Prime integration with Aloha POS Eliminates 3 rd party paging systems to instead text directly with guests FUTURE INTEGRATIONS VALUE INNOVATION IMPROVED GUEST EXPERIENCE NCR ALOHA GUEST PAD How does NCR make guest management easier with iPads?

14. Adds value through Guest Pad Prime integration with NCR Mobile Pay Adds value through Guest Pad Prime integration with NCR Pulse Adds value through Guest Pad Prime integration with Aloha Loyalty FUTURE INTEGRATIONS VALUE INNOVATION IMPROVED GUEST EXPERIENCE NCR ALOHA GUEST PAD How does NCR make guest management easier with iPads?

15. Guest Pad Prime supports multiple iPads – even using 3G connections Guest Pad Prime includes a floor plan for improved table management Guest Pad Prime Floor Plan shows table status from Aloha POS increasing table turns My Tables application provides the ability to update table status and see guest information from an iPhone/iPod Touch FUTURE INTEGRATIONS VALUE INNOVATION IMPROVED GUEST EXPERIENCE NCR ALOHA GUEST PAD How does NCR make guest management easier with iPads?