1. What you need to know before you start! Mike Kavis Kavis Technology Consulting 9/22/08

2. Property of Kavis Technology Consulting 2 Today’s Discussion Introductions What is SOA? Case Studies Why Governance is Critical The SOA Journey Summary Q & A

3. Property of Kavis Technology Consulting 3 Mike Kavis 23 years of IT experience Chief Architect – 3 years Executive Leadership – 10 years EA, BPM, SOA – 3 years Industries Loyalty Marketing CPG Health Retail Manufacturing Government

4. Property of Kavis Technology Consulting 4 Mike Kavis Education BS Comp Science - RIT MSIT – Colorado Tech MBA – Colorado Tech Writing CIO.com SOA DrilldownSOA Drilldown SOAInstitute.org Appnexus (Cloud Startup) Technology Blog

5. Property of Kavis Technology Consulting 5 Mike Kavis Public Speaking - UpcomingUpcoming SOA Consortium – 9/24-9/25 EDM Summit – 10/26-10/30 Public Speaking - Past Podcast ZDNet – 6/22 Gartner AADI – 6/11 Practical SOA Conference – 3/25Practical SOA Conference

6. Property of Kavis Technology Consulting 6 What SOA is…. Service – a functional building block that is independent from platforms, programming languages, and physical location (Source: Wikipedia) Service-Orientation – design paradigm that specifies the creation of automation logic in the form of services (Source: Wikipedia) Architecture - SOA is an architectural strategy for enabling and automating business solutions

7. Property of Kavis Technology Consulting 7 Why all the hype? The SOA promise – Reuse, Flexibility, Agility Beginning StageMaturity Increases

8. Property of Kavis Technology Consulting 8 Why all the hype? The SOA promise – Reuse, Flexibility, Agility Tipping point -Shift from creating to assembling services

9. Property of Kavis Technology Consulting 9 SOA Use Cases Rejuvenate Legacy Systems Connect to Partners, Suppliers, Customers Expose existing services Automate business processes across application silos

10. Property of Kavis Technology Consulting 10 Layered Approach to a loosely coupled Architecture

11. Property of Kavis Technology Consulting 11 SOA can seamlessly integrate systems and processes independent of underlying technologies and physical locations One customer order can trigger events to numerous systems, partners, suppliers, and destinations

12. Property of Kavis Technology Consulting 12 What SOA is NOT…. Web Services – Beware of JABOWS Something you buy – It’s something you do! A project – It’s a journey, an evolution The “A” stands for Architecture!!!

13. Property of Kavis Technology Consulting 13 Catalogue Retailer 30 year old mainframe systems No online presence Lacked internal skills Solution Hired.Net developers to build UI Extended mainframe through integration layer Substantially improved revenue w/ecommerce

14. Property of Kavis Technology Consulting 14 Loyalty Marketing Company Outdated business processes Slow order cycles Declining customer satisfaction Solution Invested in BPMS tools and process reengineering Built new composite UI and extended legacy Tapped into BI tools Huge cost savings and revenue increases

15. Property of Kavis Technology Consulting 15 Startup Saas vendor Needed to build open, standard product Needed to integrate w/multiple vendors Agility and flexibility as a competitive advantage Solution SOA from the ground up Hired the right talent Went from concept to production in 1 year Competitors will take years to catch up

16. Property of Kavis Technology Consulting 16 What is Governance? “Ensuring and validating that assets and artifacts within the architecture are acting as expected and maintaining a certain level of quality.” Source: Gartner SOA without GovernanceSOA without Governance….. "Doing lots of little Web services projects all over the place with no governance isn't SOA, it's just playing.” Source: Anne Thomas Manes, Burton Group “Without that governance, your SOA is going to spiral into chaos" Source: Anne Thomas Manes, Burton Group “Governance is no longer optional - it's imperative” Source: SOA World

17. Property of Kavis Technology Consulting 17 Design-Time Governance – “Building the Airplanes” “focused on the application of policies for governing the design, development and deployment of services and supporting artifacts. It is of primary concern to business analysts, architects, project teams and developers.” Source: Weblayers

18. Property of Kavis Technology Consulting 18 Run-Time Governance – “Running the Control Tower” “Continuous management and optimization of service lifecycle including change management, SLAs, service monitoring, impact analysis, etc.” Source: Amberpoint

19. Property of Kavis Technology Consulting 19 SOA is an Architecture…You are never finished! Successful SOA initiatives address more than Technology

20. Property of Kavis Technology Consulting 20 SOA makes life simpler for the end users BUT….. SOA adds complexities in IT Testing becomes much more involved Security requires more protection Requires discipline and standards Shift from coding to software engineering

21. Property of Kavis Technology Consulting 21 Top 10 Reasons why SOA Fails 1. Fail to explain the business value of SOA 2. Underestimate the impact of organizational change 3. Fail to secure strong executive sponsorship 4. Attempt to do SOA “on the cheap” 5. Lack the required skills to deliver SOA

22. Property of Kavis Technology Consulting 22 Top 10 Reasons why SOA Fails 6. Poor project management 7. Think of SOA as a project not an architecture 8. Underestimate the complexity of SOA 9. Fail to implement and adhere to SOA governance 10. Let the vendors drive your architecture

23. Property of Kavis Technology Consulting 23 Top 10 Areas to Address 1. Build Strong Business Case 2. Organizational Readiness Assessment 3. Secure strong executive support 4. Secure appropriate funding 5. Identify experienced IT leader

24. Property of Kavis Technology Consulting 24 Top 10 Areas to Address 6. Create SOA Roadmap 7. Create Resource Plan 8. Create Training Plan 9. Develop Org. Change Mgmt Plan 10. Perform Vendor Assessment(s)

25. Property of Kavis Technology Consulting 25  SOA is something you do, not something you buy!  SOA is an ongoing endeavour  Focus on people and change is critical  Don’t try this without experienced help  The benefits far outweigh the risks

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