1. AQP WORKSHOP 20 TH APRIL 2016 Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

2. Background & Overview of Workshop Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

3. Advert and Registering All opportunities will be advertised via the Contracts Finder website for transparency purposes https://www.gov.uk/contracts-finder Providers will be directed to the E-Bravo tendering portal: https://attain.bravosolution.co.uk/web/login.html – Allows communication which ensures all parties are given the same opportunity to compete ‘level playing field’; – Creates a strong audit trail and faster communication – Reduced paperwork and costs Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

4. Bravo Video Link more.bravosolution.com/uk/bravoadvantage/guidance-for- suppliers?utm_campaign=UK_2015_BravoAdvantage_Comms&utm_medium=email&_ hsenc=p2ANqtz-- Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

5. Bravo E-Tendering System Bravo Sourcing Helpdesk: Phone: 0800 368 4850 E-mail: help@bravosolution.co.ukhelp@bravosolution.co.uk A simple, secure and efficient way of managing tendering activities while reducing the time and effort required for both commissioners and providers Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

6. ITT Questions and Service Specification Use the Service Specification Read each question and bullet points Ensure the right person is answering the questions Do not leave it last minute to complete the questions Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

7. Services to apply for 24 Hour BP Monitoring Anticoagulation Gonadorelin Analogue Secondary Care Wound Management Vasectomy Phlebotomy

8. AQP Policy Requirement Adult Safeguarding Business Continuity Child Safeguarding Recruitment & Retention Infection Control Equality & Diversity Health & Safety Complaints Device Management Managing Sickness Information Governance Clinical Audit Plan Clinical Governance Information Mgt & Security Clinical Audit Incident Reporting (including Serious Incidents) Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

9. AQP Policy Submission Adult Safeguarding Child Safeguarding Infection Control Health & Safety Device Management Information Governance Clinical Governance Clinical Audit Incident Reporting (including serious incidents) *All policies to be updated before contract award to receive activity. Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

10. Good and Bad Examples Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together. Examine the Scoring Matrix. What does a 2 out of 5 look like? What does a 4 out of 5 look like?

11. What to do. Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

12. What to do.

13. Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

14. What not to do.

15. Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together. What not to do.

16. AQP Policies & Questions Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

17. Full definitions can be found here - Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

18. INFORMATION GOVERNANCE POLICY TEMPLATE Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

19. INFORMATION GOVERNANCE POLICY TEMPLATE

20. Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together. INFORMATION GOVERNANCE POLICY TEMPLATE

21. Break Out – Sample Question Discuss the role of a Clinical Governance Lead and how they will ensure the safe and effective delivery of the service Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

22. Break Out – Sample Question Feedback from session Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

23. Break Out – Sample Question Discuss the role of a Clinical Governance Lead and how they will ensure the safe and effective delivery of the service – What is Clinical Governance – Clinical Governance Lead in relation to the service – The role and function of the clinical governance lead within your organisation – What will your clinical governance lead do to ensure standards are maintained – How lessons learnt are shared with the organisation Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

24. Breakout – Sample Question Outline the process you have in place to audit the effectiveness of the service/s you are bidding for Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

25. Break Out – Sample Question Feedback from session Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

26. Breakout – Sample Question Outline the process you have in place to audit the effectiveness of the service/s you are bidding for – What is an audit / theory behind the audit – Why audit the service / importance of auditing – Things you would consider when auditing a service – How often and by whom – Audit plan – include an example of a recent audit – Process for sharing outcome of audit Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

27. Breakout – Sample Question With reference to service you are bidding for, please provide details of your care pathway Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

28. Break Out – Sample Question Feedback from session Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

29. Breakout – Sample Question With reference to service you are bidding for, please provide details of your care pathway – What is a care pathway – Plan of care / management plan – How do you measure quality – Assessment process – Choice offered – Escalation, referral & discharge process Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.

30. Summary & Next Steps Registering on Contracts finder / Bravo Sign up now / activate your account Scoring matrix (0-5) Communication via Bravo portal only No direct contact can be made with procurement team once bids are put out Referring to service specification when answering questions Use templates as a guide to check your policies Breaking question down to ensure you are answering key areas Timeline and deadlines Do’s and Don’ts Vision Statement: The Health and care experience of the people of Thurrock will be improved as a result of our working effectively together.