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THE OFFICE OF THE LEGAL SERVICES COMMISSIONER The Ethics of Cloud Computing Community Legal Centres 21 May 2013.

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Presentation on theme: "THE OFFICE OF THE LEGAL SERVICES COMMISSIONER The Ethics of Cloud Computing Community Legal Centres 21 May 2013."— Presentation transcript:

1 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER The Ethics of Cloud Computing Community Legal Centres 21 May 2013

2 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER Lawyers are increasingly using new technology in legal practice  Websites   Email   Social media   Online practice management   Virtual law firms   Cloud computing services

3 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER ABA Legal Technology Research Report 2013  No. of lawyers that belong to a social network in 2008 was 15% - today is 78%   No. of lawyers using a smart phone in 2007 was 38% - today is 87%   No. of lawyers using cloud-based software in 2008 was 13% - today is 30%   70.4% of respondents said they would continue cloud computing services in the future

4 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER Benefits of Cloud Computing Services   Reduced infrastructure   Cost effectiveness   Improved work production   Quick, efficient communication   Reduction in routine tasks   Constant service   Ease of use   Mobility

5 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER Risks of Using Cloud Computing Services   Security & Confidentiality  Hackers  technical failure  server crashes  viruses  data corruption  data destruction   Storage in countries with less protection   Unclear policies on data ownership   Unclear policies for data breach   Insufficient encryption

6 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER Reasonable Care – Manage Risks   NSW Revised Professional Conduct and Practice Rules 1995 always apply   Competence and diligence – Rule 1   Confidentiality – Rule 2   File retention – Rule 8   Communication   Supervision

7 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER Cloud Computing Guidelines   Due diligence  Understand cloud computing technology  Consider if it benefits practice/clients  Consider security measures, policy and recovery methods  Consider system for backing up data  Consider history of provider  Policies for data retrieval  Access to information  Inform clients of arrangement and obtain consent

8 THE OFFICE OF THE LEGAL SERVICES COMMISSIONER Seek Assistance   OLSC Telephone(02) 9377 1800 Web addresshttp://www.olsc.nsw.gov.au/http://www.olsc.nsw.gov.au/   Law Society of New South Wales Telephone(02) 9926 0333


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