1. CGDD 4603 BUG TRACKING

2. LOTS OF OPTIONS Bugzilla free/open source What we’re using in this class TRAC Lightweight (wiki-based) Integrates well with subversion. JIRA – Commercial, for Java. $10 for 10 users FogBugz (currently $25 per user per month) Comparison: http://www.javaworld.com/javaworld/jw-03-2007/jw-03-bugs.htmlhttp://www.javaworld.com/javaworld/jw-03-2007/jw-03-bugs.html

3. THE MOST POPULAR COMMERCIAL? http://www.appappeal.com/the-most-popular-app-per-country/issue-tracking/

4. THE MOST POPULAR OPEN SOURCE 1.Bugzilla 2.Mantis 3.Trac 4.Redmine 5.Request Tracker 6.OTRS 7.EventNum 8.Fossil 9.The Bug Genie 10.WebIssues Image from http://www.thegeekstuff.com/2010/08/bug-tracking-system/

5. ABOUT BUGZILLA Part of the Mozilla “movement” Requires: PERL Apache (Web server) MySQL There’s (finally) an all-in-one installer!

6. BUGZILLA WORKFLOW Should send an email throughout phases Also supports “votes” Once a threshold is surpassed, it becomes a bug Provides reporting http://www.javaworld.com/javaworld/jw-03-2007/images/jw-03-bugs3.jpg

7. USER INTERFACE

8. SUBMITTING BUGS

10. SEARCHING FOR BUGS

13. RESOLVING BUGS

14. ADMINISTRATION

15. PRODUCTS

16. COMPONENTS

17. VERSIONS

18. CONCLUSION USE IT