1. Parsons Training Solutions Presented by: John Ott and “G” Truglia April 30, 2014

2. Agenda 2  Parsons University  Training in our Programs  Ontario’s Drive Clean Program

3. Parsons University  Nationally recognized online certifications  Continuing education  HAZWOPER (Hazardous Waste Operations and Emergency Response Standard)  PMI (Project Management Institute) PDU Credits  PE (Professional Engineer)  Online learning professionals  Design (graphic and animation) professionals  Professional video/narration studio  Adult Learner Focused 3

4. Training in our Programs  Massachusetts  Inspector and Repair Technician training  Heavy Duty Vehicle Inspector training is FMCSA approved  Industry Support: MAC centers  Connecticut  Curriculum development  New Jersey  Decentralized inspector training and support  Hawaii  Equipment and procedural for Inspector and counter staff 4

5. Ontario’s Drive Clean Program 5  Training Program  Response to Industry Challenges  Counter Staff Training  Placemat  Other Stakeholders  Continuing Repair Industry Outreach

6. Training Program  Online Training  Downloadable manuals  Online video training  Online examinations in a proctored setting 6

7. Response to Industry Challenges  Industry Education  In-person seminars last winter addressing readiness issues  Used video of in-person seminars as source information  Flash files are posted to website  Online training plus handout  OBD e-book  Industry requesting additional resources for self-training  Tells the industry “we hear you”  Never stop moving forward  Flash files posted to website 7

8. Counter Staff Training  Counter Staff Training  All Staff are trained and must qualify via a certification exam  Key to insuring educated interaction and buy-in from public  Placemat  Industry requesting material to help guide consumer  Developed for counter staff 8

9. 9 Placemat

10. 10 Placemat (cont’d)

11. Other Stakeholders  Recognizing the Industry  Used car dealer education  Partnering with Ministry of Environment 11

12. Continuing Repair Industry Outreach  Ongoing Education – After Certification  Continuing training/outreach to repair industry  Conference Calls “Just Listen”  No download, printing, or computer required  Toll-free call in number  Archive  Audio file and transcript of call posted to website 12

13. Thank you