1. PRINCE GEORGES COUNTY GOVERNMENT DEPARTMENT OF PUBLIC WORKS & TRANSPORTATION ONLINE TRAFFIC SIGNAL TROUBLE FORM Jack B. Johnson County Executive Haitham A. Hijazi Director

2. PGCTRIP.COM Local Travelers Information  ONLINE SERVICES  LOCAL TRAFFIC INFORMATION  REGIONAL TRAFFIC INFORMATION  LOCAL TRANSIT INFORMATION

3.  The online traffic signal reporting form was created to give the public and department staff the ability to quickly report and track repairs of malfunctioning traffic signals.  Department staff can manage traffic signal break-fix efforts  Track materials & inventory (Controllers, LED, Conflict Monitors, Amplifiers, etc)  Follow repair history  Evaluate technician performance & hours  Track aging signals  Support for maintenance budget

4. TRAFFIC SIGNAL ONLINE TROUBLE FORM  Date of Problem:  Point of Contact or Requestor*:  Contact Phone Number*:  Your E-mail Address:  Time of Day you Notice the Problem:  Please Select Traffic Signal Location:  Other Signal Location:  Please Select One Direction:  Other Direction:  Please Select the Nature of the Problem:  Other Problem(s) Not Listed Above:  Were the Police Directing Traffic:

5. EMAIL NOTIFICATION  Admin Staff  Signal Staff  Trip Center Operators

6. DETAILS OF THE PROBLEM ADMIN VIEW

7. REPAIRS & OPERATIONS  Work orders are reviewed & assigned  Repairs are carried out by techs  The signal is then tested by Trip Center Operators  Work orders are closed  Emails are automatically sent to requestors

8. THANK YOU QUESTIONS!