1. The Year Ahead Ian Lewis – Director, University Computing Service Techlinks 23rd Oct 2013

2. The Year Behind

3. GBN Selwyn Gardens Pembroke Selwyn Newnham Tyndale House Benet St Kings Huntingdon Rd Girton Fitzwilliam Gresham Rd Gonville & Caius Emmanuel Glisson Rd St Catherines Christs Fitzwilliam Barton Rd Darwin Pembroke Gonville & Caius Kings St Catherines Magrath Av Trinity Panton St Queens Sidney Sussex Pembroke

4. The Year Behind – cont… Falcon / Project Light 200 live sites New webmail platform with Lookup integration 450 TB Humanities Storage Managed cluster machines all Windows 7 Managed print queues +12 institutions, +40 printers (total 52 insts), 17002 users. Lapwing 4.0 development (more later)

5. The Year Ahead IT Review Director of UIS Transition Advisory Group Information Strategy UCS Projects and Pipeline

6. IT Review HPC, MISD, UCS Information Services Committee Common “desktop” Minimum level of service Career paths for IT staff Collected IT budget

7. Transition Advisory Group Ian Leslie (Computer Lab) Chair Young, Nicholls, Chase, Padman, Oliver 4 meetings (1 so far) Budget Career Paths Committees

8. Director of UIS External search by Odgers Berndtson Short list closed Interview panel 7/Nov

9. Information Strategy

10. Significant access to systems via ‘person’ and ‘institution’ pages This is not the same as ‘super user’ / ‘user profiles’

11. Information Strategy Super User

12. Information Strategy Super User User

13. Information Strategy Super User “End-User”

14. Information Strategy Super User Inst Admin

15. Information Strategy – User - SMS Person Page

16. Information Strategy – Institution Admin - SMS Institution Page

17. Person Page - Lapwing

18. Institution Page - Lapwing

19. Information Strategy – UCS Systems University Training Booking System Telephony Platform (my.phone, admin.phone) Wireless Network console (lapwing) Streaming Media Service Lookup university directory Search engine ‘quick links’ Search scope (via customisable filters) … DNS management Managed Mail Domains (via ‘telnet’) Falcon (via multiple instance management) University Map (via inst tagging)

20. The Year Ahead

21. Account creation timeline – bring forward creating of arriving student accounts Managed Web Service V3 build (bigger, faster, more robust) Falcon 2.1 (external data), V3 (Plone update) Researcher Profiles (page-per-person) Human Tissue Act system roll-out MCS Linux new build Internal UCS SLES 10 to SLES 11 upgrade BES installation server upgrade Managed Password System (Common Auth)

22. The Year Ahead Streaming Media Service V2.X (storage, resolution), V3 Access control, logging University DHCP service University Map V7 (scaled printing) DS-Connect continued expansion (effective self-provisioning) Data Network continued resilience build Network major Cisco IOS upgrade (12 to 15) West Cambridge Data Centre build Northwest Cambridge infrastructure spec. Lapwing 4.0 implementation, 5.0 development Telecomm Call Manager major upgrade 8.6 to 9.1

23. The Year Ahead Telecomm Call Logger replacement Pager service replacement GBN continued expansion Visitor printing via Managed Print Service Remote Access enhancements to Desktop Services

24. Conclusion The will be much going on Backdrop of organisational adjustment The approach we have today is a best-efforts attempt to optimise for the collegiate community model Communication is important, Techlinks matters