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Screening Questions. Screeners Save Time Money Two main problems with “to-the- point screening” 1.Asking sensitive questions. 2.Giving too many clues.

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Presentation on theme: "Screening Questions. Screeners Save Time Money Two main problems with “to-the- point screening” 1.Asking sensitive questions. 2.Giving too many clues."— Presentation transcript:

1 Screening Questions

2 Screeners Save Time Money

3 Two main problems with “to-the- point screening” 1.Asking sensitive questions. 2.Giving too many clues

4 Avoid using sensitive questions as initial screeners People won’t answer your survey. More people will need to be contacted.

5 Don’t give clues of who you want to interview. It gives people an easy escape. People will give false information. It causes the sample to be self- selected and not random.

6 In order to avoid direct and “to- the-point” screening problems, use Opinion questions Indirect Questions

7 Use opinion questions to build rapport. Do you think that employees should be allowed to smoke in ALL workplaces, SOME, or in NO workplaces?

8 Use Indirect Questioning To survey the relationship between pet owners and holders of major credit cards:  We’re doing a brief lifestyle survey tonight and we’d like to know how many refrigerators and televisions you have in your home?  Do you have a VCR?  Do you have a dog or a cat?  Do you have more than one car?  Do you have a major credit card?

9 Conclusion Direct screening questions help to lower costs, but they can invalidate a survey’s results. Use indirect screeners to get more valuable results.


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