1. VXML Send and Receive OD Development Team Ross Yakulis

2. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Sending Events between CCXML and VXML Overview  With this release, application developers can pass events between CCXML and VXML.  CCXML can send to a dialog –  VXML receives asynchronous events using the catch. – … – Note: event arrives in VXML as externalmessage., – The property externalevents.enable = true, enables asynchronous events. If false, events are synchronous.  VXML can send events to CCXML – – VXML can only send back to CCXML.  CCXML receives events from VXML – – Note: event arrives in CCXML as dialog.user.

3. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Sending Events between CCXML and VXML Overview  VXML can receive events synchronously – Use the receive tag to receive a synchronous event -> – In the synchronous mode, events can arrive and be queued or be thrown away if the application is not listening. The externalevents.queue property controls this behavior. If true events are queues for synchronous retrieval. If false events are discarded if the application is not listening. – No example application for synchronous events.  Only on the Platform – The desktop browser does not support the send and receive in VXML – No GUI representation for send and receive. Need to use VXML servlet and add minimal code – Example:  The SendToVXML (CCXML) and ReceiveFromCCXML (VXML) example application pair demonstrate the asynchronous behavior.  See http://www.w3.org/TR/voicexml30/#ExternalCommunicationModule for additional details.http://www.w3.org/TR/voicexml30/#ExternalCommunicationModule

4. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. SendToVXML - ReceiveFromCCXML CCXML VXML