1. Managing a Loss Reserving Department and Communicating Results Ronald E. Greco Vice President & Corporate Actuary Unitrin Casualty Loss Reserve Seminar Las Vegas, Nevada September 14, 2004

2. 09/14/2004Ronald E. Greco2 Levels of Management Board of Directors Chief Executive Officer Chief Financial Officer Chief Accounting Officer Operating Unit Heads Chief Claims Officer Tax Manager Outside Auditors

3. 09/14/2004Ronald E. Greco3 Information Presented Appointed Actuary’s Report Carried Reserves Reserve Ranges Metrics Ultimate Loss Selections Reserving Methods and Selections Special Reserves

4. 09/14/2004Ronald E. Greco4 Reserve Ranges

5. 09/14/2004Ronald E. Greco5 Reserve Metrics

6. 09/14/2004Ronald E. Greco6 Average Premium

7. 09/14/2004Ronald E. Greco7 Ultimate Loss Ratio

8. 09/14/2004Ronald E. Greco8 Ultimate Claim Frequency

9. 09/14/2004Ronald E. Greco9 Ultimate Claim Severity

10. 09/14/2004Ronald E. Greco10 Selected Ultimate Loss Dollar Change

11. 09/14/2004Ronald E. Greco11 Selected Ultimate Loss Percent Change

12. 09/14/2004Ronald E. Greco12 Reserving Methods & Selections

13. 09/14/2004Ronald E. Greco13 Asbestos

14. 09/14/2004Ronald E. Greco14 Environmental

15. 09/14/2004Ronald E. Greco15 Construction Defect

16. 09/14/2004Ronald E. Greco16 Mold

17. 09/14/2004Ronald E. Greco17 Ceded Reserves

18. 09/14/2004Ronald E. Greco18 Reinsurers