1. 4.12.2003, Helsinki

2. Performance indicators in Finnish Scientific Libraries Markku Laitinen The 2 nd Nordic & Baltic Meeting in Library Statistics Tallinn, 24 th Nov 2005

3. 4.12.2003, Helsinki KITT / LISDA Kirjastotilastotietokanta Library Statistics Database Partners: The National Library of Finland the Rectors’ Conference of Finnish Polytechnics ARENE University of Helsinki Science libraries of Finland Onesta Solutions Ltd

4. 4.12.2003, Helsinki KiTT / LiSDa The Research Library Statistics database Compiles Finnish research libraries' annual statistics In compliance with the International Library Statistics standard ISO 2789 The National Library of Finland maintains the database An overall view of Finnish research libraries‘ –resources –collections –services Information about –the National Library –university libraries (21) –polytechnic libraries (30) –several special libraries (19) The software facilitates –furnishing basic statistics –searches for time series and certain key figures –limited searches of different libraries' data resources

5. Statistics process Collecting statistics - Publishers - Portal Data input - Libraries - FinELib - ARENE - Onesta - information day - instructions -standards (november) workshops -Managing feedback - updating instructions -standards - (Database planning. & corrections) (summer, autumn) FinELib, ARENE, Onesta, Libraries Library statistics process FinELib-statistics process Checking + managing information -Libraries - FinELib - ARENE Checking + managing information - Publishers - Libraries Instructions updated (autumn) Publishing statistics - FinELib - ARENE - Libraries Collecting feedback Analyse Impact - Key figures - Indicators - Usage trends COUNTER

6. 4.12.2003, Helsinki LiSDa – the Mirror of the Library Strategic tool: –Follow-up and reporting of activities - a legislated task in public sector –A support in decision making: planning activities, assessing resource needs –Quality / impact & effectiveness: assessment –Development plans –Based on international standards

7. 4.12.2003, Helsinki Standards implemented in Finland ISO 2789: Information and documentation – international library statistics ISO 2789: National application (in Finnish language) ISO 11620: Information and documentation - Library performance indicators ISO TR20983: Information and documentation – Performance indicators for electronic library services Actions –To bring definitions and procedures of the standars in practice –Testing present indicators –Developing of new indicators

8. 4.12.2003, Helsinki Key figures Library use (7 indicators) Library collections (6 indicators) Library resources (10 indicators)

9. 4.12.2003, Helsinki Key figures - Library use Library visits / target population (own student and staff) Electronic services' number of contacts / target population Electronic services' number of contacts / number of library visits Loans / target population Given inter-library loans and copies / received inter-library loans and copies Loans / printed collections total Target population active borrowers / all active borrowers %

10. 4.12.2003, Helsinki Key figures - Library collections Printed collections' acquisition / printed collections total % Purchased monographs / target population Incoming periodicals / target population Electronic periodicals / target population Textbook acquisition costs (in Euros) / frame organization's admission capacity Searched documents / electronic collections online (titles total)

11. 4.12.2003, Helsinki Key figures - resources Library staff (working years) / target population (x 1000) Library reading and working places as well as workstations / own student (x 1000) Library total costs / frame organization's total costs % Library total costs (in Euros) / target population Direct budget financing share of total financing % Electronic materials acquisition costs / documents retrieved from electronic materials Library materials costs / library total costs % Electronic materials acquisition costs / library materials acquisition costs % Library materials costs / frame organization's total costs % Seats per Capita (population to be served) (x 1000)

12. 4.12.2003, Helsinki