1. Interact Commerce Corporation Annette Cunningham Vice President of Sales, EMEA

2. Who Are We? Founded January 1996 SalesLogix Scottsdale, AZ – Headquarters First sale April, 1997 Slough, Berks – EMEA HQ March 1999 Acquired ACT! from Symantec January 2000 Subsidiary of SAGE Group, plc – May 2001 500+ Employees, 600+ BP’s Worldwide, 125 in EMEA 3500+ Accounts, 580 in EMEA

3. Interact Solutions Deliver… Interact is the dominant relationship management software provider for the SOHO and Mid-markets SalesLogix®, as the leading mid-market CRM solution, creates a single customer integration across sales, marketing, support, back office and web presences ACT! is the world’s best-selling contact manager that allows individuals to make contact, build relationships, and get results.

4. What is SalesLogix? Our unique proposition in the marketplace is: “SalesLogix allows SME customers to get immediate impact through achieving a few reasonable CRM goals with an easy-to-use product – which builds momentum and buy- in for a successful CRM programme.”

5. Simply stated as…  Easy to use  Easy to afford  Easy to implement  Easy to grow

6. SalesLogix Product Overview Trevor Kensey Corporate Sales Manager - EMEA

7. Agenda What is CRM? SalesLogix Overview Integration with Sage Enterprise Summary

8. What CRM means Knowing your customers Sharing Customer Information Responding to consumer demands Customer acquisition and retention

9. CRM is …. …. not only what you think of your customer … … it is what your customer thinks of you!

10. SalesLogix Overview

17. Integrating SLX with SES Sales History Invoices Credit Information Product Information Sales Enquiries Contact Information Shipping Details Account Information Quotations Order Processes

21. Summary SalesLogix & Sage Enterprise offer a complete business solution. SalesLogix adds: CRM Easy, Affordable, solutions Integrates the front and back office Enables you to act on your customer information