1. Trading Services Briefing Welcome Nottinghamshire County Council One Council – One Business – One Plan

2. Welcome Why are we here today? To talk about the Council’s review of all services: What we are doing and why we are doing it What the Trading Services Reviews mean for you What the reviews might mean for your job

3. Before we start… Today is about: Keeping you informed (the public too – through local media briefings) What will happen next and when Being open and honest about the challenge ahead No decisions have been made

4. Why do we need to review our services? The Government debt: £165billion The public sector savings: £61billion (before the emergency budget) All councils saving up 25%

5. What does this mean for NCC? We need to save: £120m over 4 years £1 in every £4 we currently spend As we save we also need to reinvest to safeguard services for older people and the vulnerable children

6. What is a Trading Service? A Trading Service trades with: External Customers –e.g. meals to older people living at home and building repairs to schools Internal Customers –e.g. Design & Print, county hall catering NCC spends £64million every year on these services

7. Which Trading Services are involved? ASC&H County Enterprise Food County Horticulture & Work Training Sherwood Industries Solutions 4 Data Communities Schools Catering Cleaning Services Landscape Maintenance Sherwood & Rufford Country Parks County Hall Catering Highways Design Highways Operations Fleet Services National Water Sports Centre Corporate Services Building Design Services Building Direct County Supplies Chief Executives Design & Print

8. How were the reviews carried out? Review Process – started Dec 2009 Looked at the costs to the council and our customers Found out what other councils are doing Asked if any interest from commercial companies Who completed the Review Consultants: Tribal (majority of costs met by Government funding) Involved your senior managers Members and Chief officers reviewed the options

9. What does the review tell us so far? Low High Performance High Cost How much services cost vs. How well they are performing

10. What does the review tell us so far? Low High Performance High Cost High cost Low performance High cost Medium performance Low cost Medium performance  Building Design Medium cost Medium performance  Building Direct Medium cost Low performance Low cost Low performance Low cost High performance Medium cost High performance High cost High performance  County Supplies

11. Trad ing Service Business C ase Business Pla ns from Vertical Reiews Existng Department al Improvem ent Plans Two approaches to achieve the savings Option 2 Further Reviews (as part of the service review programme) Option 1 Market Test ASC&H County Horticulture & Work Training Sherwood Industries Solutions 4 Data Communities Sherwood & Rufford Country Parks National Water Sports Centre Corporate Services Building Design Services County Supplies ASC&H County Enterprise Food Communities Schools Catering Cleaning Services Landscape Maintenance Sherwood & Rufford Country Parks, National Water Sports Centre (Catering & FM) County Hall (Catering & FM) Highways Design Highways Operations Fleet Services Corporate Services Building Direct Chief Executives Design & Print

12. What does all this mean for my service? Remember No decision has been made yet about any of the trading services Any decision will be subject to consultation and cabinet and council decision What we are going to do is either: Review all other services as part of the service review programme Market Testing services that could be of interest to commercial companies or

13. Decisions made by cabinet & council as required When does all this happen? June 2010 July-Sep 2010Oct 2010-Jan2011 Feb 2011 Staff Briefings Market Testing Budget set Implementation: up to 2 years Service Reviews or

14. What does this mean for me and my job? What about in the future? Reduce or Stop Service This will involve reducing staff levels Consultation Process Redeployment where possible Do it differently This may involve reducing staff levels Utilising staff differently – e.g. job roles, working practices, locations Other Provider Transfer of employment (TUPE)

15. What does this mean for our customers? What about in the future? The Council still responsible for services that are delivered Some services may be provided differently or by somebody else Better value for money

16. What do I need to do now? Keep working as now – delivering the quality of services people like Keep working with us – as part of the wider improvement programme – looking for and making savings Keep positive – yes, we are in challenging times but there is a future for the important work we do

17. Your Questions

18. What are we doing next? Managers Briefings Talking to Unions Talking with you today Start work on the reviews Talking to customers

19. Where can I find out more? Letters to your home address Myself and the Management Team Attending meetings and briefings The Big Issues website – FAQ’s Customer Services Centre 08449 80 81 82 Please use the questions/comments cards too But most important - our promise to keep talking…

20. Trading Services Briefing Thank you Nottinghamshire County Council One Council – One Business – One Plan