1. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Introduction and Welcome Paul Dowie Director of Shared Services and Customer First Improvement Service

2. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 A Phase of Change for Scottish Public Services Strategy context has moved on Public Service reform Digital Public Services Local Government ICT Strategy eHealth Spatial Information Board Opportunity to set direction for next 3-5 years Card Services refreshed 2012 and CAS services refreshed by April 2014

3. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Way Forward National Action Area - a common approach Trusted access to digital public services One citizen One address One sign-on One multi-application card Service focus Stronger SLAs Simpler Significant savings Engagement with new governance and service providers

4. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 One Scotland Gazetteer has been a success which involved ALL 32 councils working together towards a single goal for 10 years Knowledge, Expertise and Experience of Custodians has made this possible Ensure that the UCRN and UPRN are adopted as national identifiers which underpin data sharing Need to reach sustainable funding model going forwards Core Principles Applied to Addressing

5. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 A Strategic View of Addressing in Scotland Iain McKay Improvement Service @iainwk

6. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Overview Existing addressing products and usage A short history of addressing – how we got here Taking stock of bigger picture Some thoughts looking forward Many issues in more detail at custodians meeting in afternoon Valuable insight into the effort and dedication which makes all this possible

7. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Short History of Addressing in UK Helpful to understand the past to understand where we are today Royal Mail Mail delivery networks established on horseback, then mailcoach, train, motor vehicles, aeroplanes – still has an effect on postal addressing today Postcodes designed to support automation of mail sorting in 1959. Two part code:- 1 st represent the postal town eg “KA”: 2 nd for internal sorting thereafter Local Government Statutory Street Naming and Numbering under the Towns Improvement Clauses Act 1847 and The Public Health Act 1925. National Land and Property Gazetteer early 2000s – Scotland followed in 2003 Postcode Address File first database of addresses – early 1980s “First to Market” Ordnance Survey AddressPoint was basically PAF with a grid reference – only postal addresses AddressLayer was AddressPoint with other features from OS mapping (OWPAs)

8. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 What was the outcome? All three groups created and maintained addresses for different purposes (mail delivery, annotating maps and statutory and regulatory functions). By 2010 there were three major public sector groups, each creating their own competing products, duplicating efforts and cross licensed to each other, all financed by taxpayers money UK Cabinet Ministers got involved and demanded a solution. Ordnance Survey and Local Government Association formed GeoPlace, a JV company tasked with creating and maintaining a National Address Gazetteer. This would be marketed by Ordnance Survey as AddressBase. It contains all of the One Scotland Gazetteer Licensing and Intellectual Property Rights would remain contested but mitigated by various national agreements including the One Scotland Mapping Agreement and proposed Public Sector Licence for Postcode Address File

9. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Comparison of Addressing Products CAG/OSGPAFAddressPoint MaintenanceStreet Naming and Numbering Development Control Building Control Postal DeliveryPAF – Digitised points Field Surveyors Standards/ SpecBS 7666Flat File ConventionsInterpretation lead to inconsistency AMU proceduresUnknown Quality AssuranceRigorous 200+ tests applied Unknown UptakeLimited to 50+ organisations 40 000+ Organisations GI Users (OSMA/PSMA)

10. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Groups of Users of Addressing Products Addressing experts who manage the data who understand metadata and property life cycle – not just custodians but customers as well GIS experts who wish to plot out addresses on maps and carry out spatial analysis Everybody else who wants good addressing with a UPRN (and perhaps a georeference)

11. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 What is an Address? What is this number 126002759? 906289182Excellent for a Computer / Poor for a Human CoSLA Verity House 19 Haymarket Yards Edinburgh Poor for a Computer / Good for a Human EH12 5BHFair or ok for Computer / Fair or ok for a Human 323850,673136Good for a Computer / Poor for a Human An address is a label which describes the location of a property i.e. where it is located. It may also be the delivery point for mail (but not necessarily).

12. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 AddressBase Premium Schema CoSLA Verity House 19 Haymarket Yards Edinburgh EH12 5BH 323850,673136

13. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Why is it so complicated? CoSLA, Verity House, 19 Haymarket Yards, Edinburgh, EH12 5BH906289182 323850,673136 People inputting data need to have correct pigeon-holes for each bit of data “1” as a house number is different to “1” as a flat number Users have different information requirements throughout property lifecycle Nine main tables with 150 different data elements, whilst most users only need a list of addresses

14. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 MGF2 Funding

15. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Adoption of CAG/OSG & UPRN Some Back Office Integration in Local Authorities through CAG Supports the current Citizen Account and National Entitlement Card but with around 20% of addresses not found for a number of reasons The value of UPRN (and UCRN) is now acknowledged and is finding its way into to various policy and strategy documents A number organisations use the OSG web services : a success which is likely to grow as web services become more commonplace

16. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Barriers to Adoption beyond Councils Despite conventions and QA, data is inconsistent at a national level Lack of consistent classifications at a national level Lack of reliable organisation names at a national level None of the above affect local usage of CAG and are not unique to addressing Users and potential users highlight:- However the biggest barrier for most users is the complex data structure System vendors love it : opportunity to charge £££S for development Internal ICT staff don’t understand it – & rightly so!

17. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Is AddressBase the answer? It will certainly help many issues, especially where matches exist between OSG/CAG and PAF – Currently nearly 97% but improving this is vital if users are to benefit. Current AddressBase products don’t address identified barriers to adoption:- AddressBase : Only contains delivery points which are matched AddressBase Plus : Only contains some selected fields AddressBase Premium : Too complex for the majority Also some questions about OWPAs:- Who actually wants them? UPRN allocation? Reported inconsistency

18. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Improvement Service Addressing for CAS Fairly obvious that AddressBase (i.e. OSG matched to PAF) would resolve 90% of “not found” addresses – the 500 000 GUIDs created in original CAS Discounted basic AddressBase Experimented with AddressBase Plus – seemed easy to use but too many columns and not all required there Considered AddressBase Premium – but too laborious to process and too much information Decided to extract what we considered as required information and mapped source from AddressBase schema

19. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Schema for CAS Addressing Field NameTypeLengthRemarks uprnInteger10 prnt_uprnInteger10Parent UPRN address1String150 address2String150 address3String150 posttownString150 postcodeString8 identifierString3 PAF – PAF Address 1 – Approved 3 – Alternative 6 – Provisional 8 – Historical la_codeInteger10Local Custodian Code start_dateDate end_dateDate x_coordFloatX Coordinate of the UPRN y_coordFloatY Coordinate of the UPRN add_stringString650Concatenated address made up of address1, address2, address3, posttown postcode Map of OSG elements into table containing all 3.2 million records in OSG Map of PAF elements into same table with additional 2.6 million records Conflate into single address table with 5.8 million records Build search routines to search OSG/CAG records and the PAF Return records with UPRN – user has access to all addresses

20. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Enquiry Resolution Process The above has been done by the Improvement Service for the Citizen Account refresh to maximise advantage of having OSG and PAF linked by UPRN in a simple file format. Almost everyone in the category of “wanting good addressing with UPRN in simple format” who has seen this likes it. Requires some refinement in consultation with users - underway If we get it right it could replace PAF in medium term –with UPRN and geo- reference. Already looking at NHS If (when!) successful uptake –> more enquiries to custodians -> better data quality BUT requires an effective process to resolve enquiries

21. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 OSMA & INSPIRE Comments about consistency and priorities within councils already mentioned for addressing – Common concern for INSPIRE / SDI as same issues appear with all other spatial datasets MOU with Ordnance Survey for a range of products/projects including:- Addressing SDRN GreenSpace Street Polgons Addressing been around for 10 years so all understand common issues Improvement Service working on business case for INSPIRE – based on experience with addressing

22. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Sustainable Funding for Addressing Cost of Maintaining OSG OSG Custodian OSG Support Hosting IS Costs Income DSA with Ordnance SurveyScottish Government

23. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Sustainable Funding for Addressing Land Registry1 Local Government8 Royal Mail1 Ordnance Survey0

24. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Sustainable Funding for Addressing OrganisationCost of Maintaining Addresses Royal Mail£25,000,000 Ordnance Survey £6,400,000 Government£16,000,000 Having identified who does the majority of change updates, consider the costs of the main players. Revenue from Addresses £27,000,000 £9,500,000 -£8,000,000 Profit / Loss £2,000,000 £3,100,000 -£24,000,000 Difficult to find accurate figures but the following are best available for 2012-13 Even if figures are open to challenge it certainly looks like there is something seriously amiss but has been raised to a level where something may happen

25. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Summary AddressBase products now contain best features of OSG, AddressPoint, and PAF (and perhaps Assessors, Emergency Services and Registers of Scotland in future) Customer engagement points to over-complicated data structures hindering take-up, with system vendors reluctant to provide loaders etc These data structures are required to maintain integrity of data and are well understood by custodians etc Improvement Service have addressed this by developing a new addressing product tables with c5.8M records containing four line address, UPRN and geo-reference This will be made freely available to all in next couple of months. Should make adoption of UPRN easy Overall funding/licensing of addressing being raised as an issue at highest level

26. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Where are we now and what is the potential?

27. Scottish Addressing Strategy Meeting – Stirling 28 th Nov 2013 Questions ? Iain McKay Improvement Service iain.mckay@improvementservice.org.uk 07766142546 @iainwk