1. NREN CEO Forum Update: Global Services Joint Project by Eight NRENs to Exchange Cloud Services at Scale

2. Agenda Project Scope and Background Lessons learned from first year Course Corrections and Next Steps

3. Participating NREN’s

4. Global Program Charter (Developed 2013) “Dedicated to the widespread adoption of federated cloud services that benefit the global research and education community. In partnership with those we serve, the Global Cloud Services Net+ program provides simple, consistent and streamlined access to highest value cloud services, offered at the best possible terms and conditions, to all participating institutions of member NREN’s.”

5. Very Large NREN The Challenge – Duplication and Lack of Scale Cloud Service Providers NREN C College NREN B Small NREN NREN A Individual Institutions Minimal Scale No Participation Domestic Only Middle Other Entity No Advantage to Sharing

6. Proposed Objectives 1.Be the partner of choice to community participants and providers in delivering the highest value cloud services. 2.Establish a scalable and flexible program to facilitate our communities adoption of cloud services at global scale. 3.Assist providers in developing new models to eliminate costs and effectively deliver value to our community. 4.Effectively influencing product roadmaps for the mutual benefit of the our communities and providers. 5.Reduce or eliminate all non product costs by streamlining community process and leveraging our community assets to utilize cloud services. 6.Reduce or bypass all legacy institutional process which are not effective in the acquisition of cloud services. 7.Adhere to relevant legislation in the procurement of cloud services, while perpetually advocating to streamline those laws to be more cloud friendly.

7. Starting Point Services TODAY Cancelled Pending4/30/14 AARNET Only in US No Progress Only In US Individual Cancelled

8. Original Strategy: Directing REN Cloud Service Provider NREN C Directing NREN Per Service Global Services Partner NREN Have one DIRECTING NREN to represent PARTNER RENs and the TOTAL GLOBAL VOLUME of NREN’s NREN F NREN E NREN D NREN B NREN A

9. Where One Directing REN wouldn’t work… Cloud Service Provider NREN D NREN B NREN F NREN A NREN C Consortiums of NRENS Global Services Partner NREN Have Consortium’s of NREN’s aggregate together based on other criteria (geography, legal system, other.) Still Aggregating but smaller. NREN G NREN E NREN G

10. So what has happened? 1)This is VERY hard! Campus + Large University + Regional + NREN + EU+ Global = Lots of differences and complexity! 2)Providers are very different – some can work with us as a global community, some want to but don’t know how, some simply won’t-can’t 3)Business issues are dynamic (taxation, location of providers, jurisdiction, etc) and not always obvious which is the right approach to take. 4)Legal considerations and procurement considerations will be different per region but governments, regulations and models are almost all universally behind the speed of change in the industry. 5)Developing a model with providers OF A SERVICE is separate and equally challenging issue from HOW TO GET the SERVICE

11. Actions: We Reaffirmed Objectives 1.Be the partner of choice to community participants and providers in delivering the highest value cloud services. 2.Establish a scalable and flexible program to facilitate our communities adoption of cloud services at global scale. 3.Assist providers in developing new models to eliminate costs and effectively deliver value to our community. 6.Reduce or bypass all legacy institutional process which are not effective in the acquisition of cloud services. 7.Adhere to relevant legislation in the procurement of cloud services, while perpetually advocating to streamline those laws to be more cloud friendly. 4.Effectively influence product roadmaps for the mutual benefit of the our communities and providers. 5.Reduce or eliminate all non product costs by streamlining community process and leveraging our community assets to utilize cloud services. Operations Improvements Benefits to Approach Constraints

12. Agreements on Success Criteria 1)Categorize Providers to align with best fit 2) Have Common Agreement on “reusable requirements” for all providers 3)Agreed transparent business models Provider to NREN NREN to NREN 4)Always have method for globally aggregated volumes and proportional sharing of those savings 5)Publish agreed procurement models that will be used in each participating country

13. Consolidate the different lists of engagement requirements, SURFNet, NorduNet, Geant, I2 all have versions. NORDUnet have a set with about 14-16 in their list (which is based on SURFnets). We will create a master consolidated that will be form the “Entry Requirements” for vendors and have a process to maintain across regions. Develop our agreed “reusable requirements” for provider agreements to be global.

14. Segmenting Providers (Preliminary) Tier 1: - Vendors such as Google, Amazon, Microsoft. Individual NRENs are likely to have/want a direct relationship with these vendors. Likewise these vendors are structured in a way that will make a global approach unlikely to succeed WITHIN their corporations – internal lack of alignment, segmentation, local incentives, etc. Therefore the opportunity here is probably to share on specific projects or aspects rather than through a Directing REN type approach.

15. Segmenting Providers (Preliminary) Tier 2: Vendors such as Box etc, that are “Cloud Native” and need consistent requirements from each country that can be applied to all participating institutions through an NREN, and also need to understand what limitations are imposed by the delivery location (e.g. Australia legislation), but are good targets for a combined business approach. Community Services (and VO services) fit into this category where they are expected to cross NREN’s

16. Segmenting Providers (Prelminary) Tier 3: Smaller vendors and services that may be “cloud native” but are designed to be local rather than global – approach is more likely to be NREN by NREN.

17. Segmenting Providers (EXAMPLE) Trust & Identity Infrastructure SaaS Voice & Video Digital Content TIER 1 TIER 2 TIER 3 LOCAL - NREN NREN - GLOBAL

18. NREN F Possible Vision: Certified Global Catalog of Catalog? NREN E NREN D NREN C NREN B NREN A Global Services Subscribing NREN Shared Contracts, Terms and Global Scale Open To Participating NRENS

19. Bottom Line It’s hard but we are learning by doing. Remember if it wasn’t hard someone would have already done it – but we all agree it’s worth doing