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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier EUROPE’S ONLY ULTRA LOW COST AIRLINE Ryanair, Low Fares Business Model
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier EUROPE’S ONLY ULTRA LOW COST CARRIER (ULCC) Lowest Fares/Lowest Unit Costs in Europe No fuel surcharges….Guaranteed! No 1 For Traffic – 81m No 1 For Coverage – 1,600+ Routes from 58 Bases No 1 For C’mer Service – Most on time flights – Fewest mishandled bags – Fewest cancellations 29 th Year of Strong Growth Unblemished 29 Year Safety Record
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier RYANAIR – A BRIEF HISTORY 1985 – Commenced Operations with a single 14 seater aircraft 1988 – Govt. approves 2 airline strategy 1991 – Lost entire share capital 1992 – Transition to low fare model 1997 – EU deregulation of airline industry – IPO on Dublin/London & NASDAQ 1999 – Purchase first new aircraft (Boeing 737-800 NG) 2008 – Worlds largest international carrier Today – 303 aircraft (All Boeing 737-800 NG) – €569m profit in FY 2013 – Market Cap of €9bn
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier Multiple aircraft type Primary airports / Central base Multiple distribution channels Inflexible/unionised workforce Complex fare structure Poor Customer Service Frequent Flyer Schemes Outstanding Management Safety & Quality Maintenance Yes No Yes No Yes Traditional ModelLow Cost Model ULTRA LOW COST MODEL – KEY FEATURES
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier NO. 1 – FOR CUSTOMER SERVICE Lowest fares & no fuel surcharges Free 10kg cabin bag – 80% of pax don’t check-in a bag Biggest route network in Europe (1,600+ routes) Most on-time flights – 94% Aug – new record Fewest cancellations (1 per 10,000 flights Aug) Least mishandled bags (0.38 per 1,000 bags v 9.4 EU ave) Priority boarding & reserved seating extended to 45 seats 9M passengers Aug’13 – new record
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier NO. 1 – FOR CUSTOMER SERVICE On Time %Lost Bags% Completions RYANAIR93 0.399.6 Alitalia8810.099.5 easyJet88RTP Lufthansa8510.998.4 B Airways8315.697.9 Air France8318.996.9 Norwegian82RTP New Record! Latest published Company Year end Information & AEA published statistics % Cancelled 0.4 0.5 RTP 1.6 2.1 3.1 RTP 10,000 RYA Pax. Survey: - 87% satisfied/very satisfied with their RYR flight - 93% would fly RYR again - 95% said RYR provides excellent value for money - 84% would recommend RYR to a friend 3
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier IMPROVING PASSENGER EXPERIENCE Multiple website developments in pipeline More user friendly, easier access to Europe’s lowest fares New online chat facility, better email access & improved PRM system Real-time updates by text during flight disruptions Extra reserved seating row for families (6 rows now avail) Twitter account launched @Ryanair Removing RECAPTCHA from 30 Oct – end of S13 schedule Ryanair mobile: was €3 – free from 1 Oct
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier NO. 1 – LOWEST EX FUEL UNIT COSTS RYAEZYNOR Staff Airport & handling Route charges Ownership & maint. S & M + other Total % > Ryanair €5 €8 €6 €8 €2 €29 €9 €21 €6 €9 €54 + 86% €16 €19 €8 €17 €10 €70 +141% €34 €9 €0 €17 €15 €75 +159% LUVSpirit €16 €5 €0 €16 €13 €50 +72% €15 €37 €8 €26 €20 €107 +269% AB1 Source: Latest published company year end information & The Airline Analyst
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier NO. 1 – LOWEST FARES IN EUROPE LOWRyanair HIGHeasyJet Norwegian Air Berlin SAS Lufthansa AF-KLM IAG €48 €82 €86 €120 €129 €211 €261 €282 +71% +79% +150% +169% +340% +444% +488% Avg. Fare% > Ryanair Source: Latest published company year end information
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier FY2013 FINANCIAL HIGHLIGHTS Traffic Load Factor Avg. Fare (incl. bag) Rev. Per Pax. Revenues Profit after Tax 75.8m 82% €45 €57 €4,325m €503m Mar 12Mar 13 79.3m 82% €48 €62 €4,884m €569m + 5% - + 6% + 8% + 13% Change
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier Aircraft (inc. dep.) Cash Total Liabilities Debt S/H Funds Total €5,485m €3,516m €9,001m €2,069m €3,625m €3,307m €9,001m Mar 12 €5,384m €3,559m €8,943m €2,172m €3,498m €3,273m €8,943m Mar 13 Net Debt €110m Net Cash €61m After €492m Spec. Div. STRONG BALANCE SHEET
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier €1BN ADDITIONAL SHAREHOLDER RETURNS FY 2008 – share buyback 1 FY 2009 – share buyback 2 FY 2011 – spec. dividend 1 FY 2012 – share buyback 3 FY 2013 – share buyback 4 FY 2013 – spec. dividend 2 FY 2014 – share buyback 5 (completed) FY 2014 – share buyback 6 (remaining) FY 2015 – spec. dividend / share buyback Total Returned €300m €46m €500m €125m €67m €492m €250m €150m €600m €2,530m 9 €1bn Returns in 2 Yrs
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier NO. 1 – TRAFFIC GROWTH PAX (m’s) FY
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier RYA ORDERS 175 NEW AIRCRAFT New a/c deliver from 2014 – 2018 (FY 15-19) Vol. order pricing “not dissimilar” to last agreement Controlled, profitable, organic growth strategy (CAGR 3-5%) 180 apt’s (57 bases) provide platform for growth 75+ apt‘s seeking Ryanair pax. growth EU market share growth, 15% to over 20% (100m+ pax) Youngest fleet, avg. age < 5yrs. Maintains lowest, a/c, crew & maintenance costs
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier 10 YR GROWTH DEAL AT STANSTED 12 10 year growth deal agreed with MAG from April 2014 MAG offer lower costs, more efficient facilities at Stansted RYR agrees to grow traffic by 50% from 13.2m to over 20m p.a. Deal represents over 25% of RYR’s 5 yr growth plans to 2019 Expects to grow from 13.2m to over 14.5m in yr 1 (2014/15) RYR largest airline at Stansted – committed to growth Up to 7,000 new jobs created at Stansted Airport RYR & MAG continue to grow UK tourism & jobs
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier RYA’S MKT SHARE – UNDERLINES GROWTH POTENTIAL 21% 22% 44% 23% 15% 16% 5% 7% No. 1 Spain Italy Ireland Poland Morocco UK Germany France RYANAIR RAM easyJet Lufthansa Air France Mkt. ShareNo. 2 Vueling easyJet Air France Wizz easyJet RYANAIR No. 3 IAG Alitalia Aer Lingus LOT RYANAIR IAG Air Berlin easyJet Restructuring of loss making short haul business underway Source: Capstats
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost airline SUMMARY FY13 traffic 79.3m - 5% growth FY13 profits of €569m - 13% growth 7 new bases & over 200 new routes EU competitors consolidate, restructure or fail 175 a/c order delivers controlled, profitable growth of circa 5% p.a. Bases/apt’s in place to support growth to 100m+ pax Further s’holder returns possible from end FY 15 onwards
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© This presentation is subject to copyright and may not be copied or used without the express prior consent of Ryanair Europe’s only ultra-low cost carrier DISCLAIMER Certain of the information included in this presentation is forward looking and is subject to important risks and uncertainties that could cause actual results to differ materially. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend upon future circumstances that may or may not occur. It is not reasonably possible to itemise all of the many factors and specific events that could affect the outlook and results of an airline operating in the European economy. Among the factors that are subject to change and could significantly impact Ryanair’s expected results are the airline pricing environment, fuel costs, competition from new and existing carriers, market prices for the replacement aircraft, costs associated with environmental, safety and security measures, actions of the Irish, U.K., European Union (“EU”) and other governments and their respective regulatory agencies, fluctuations in currency exchange rates and interest rates, airport access and charges, labour relations, the economic environment of the airline industry, the general economic environment in Ireland, the UK and Continental Europe, the general willingness of passengers to travel and other economics, social and political factors and flight interruptions caused by volcanic ash emissions or other atmospheric disruptions.
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