1. Social enterprise communication Marek Kuchciak | Client Technical Professional 16.06.2016 CAMSS: Social

2. ©2016 IBM Corporation2  What is "Social Business" and how can it help?  Social software portfolio (on-premises & cloud)  Examples of social collaboration @ IBM  Some live demos Agenda

3. ©2016 IBM Corporation3 Social Business is about generating better business outcomes by empowering people to better execute processes with usage of familiar tools and techniques Engaged Transparent Nimble Social MediaSocial Business Broadcast Primarily marketing and communications driven Conversation Organizational transformation & business process improvement

4. ©2016 IBM Corporation4 The new paradigm: social knowledge sharing “You will need to know this sometime, so I will send it to you now” “I know I can discover what I need, when I need it” Email Model Social Model “We share what we know” “We share what we know!” “... and me” “... and us too”

5. ©2016 IBM Corporation5 Social software portfolio Efficient and extensible architecture, multiple deployment options Public cloud (SaaS) Dedicated private cloud (IaaS) On premises Hybrid Continuous Delivery Cloud First

6. ©2016 IBM Corporation6 Offering the most flexibility in service delivery models Hybrid Customization, Flexibility Agility, Price Advantage Deployment Considerations Public Cloud (Software-as-a-Service) Private Cloud (Infrastructure-as-a-Service) On Premises LicenseRental, pay per useRent or bring your ownYou own CustomizationConfigurableSome customizationCompletely customizable Software Updates Evergreen – automatic updates to latest features Defined update cycleUpgrade at your own pace Data ResidencyIBM global SaaS data centers IBM global private cloud data centers Your data center StackShared applications and hardware Dedicated instance on shared hardware Your own hardware and infrastructure Elasticity, Agility Provision and scale up or down immediately Immediate, based on customization needs Dictated by your capital and IT resource

7. ©2016 IBM Corporation7 IBM Connections: applications (modules) available to get your work done in a social way If you want...then use... others to get to know me, my interests, my knowledge area, what I do, what projects I am working on, the tools and technologies I use, the problems I am currently trying to solve, etc. Profiles with status updates to find and get in touch with the right people / experts quickly Profiles a single place for my group, project or people with common interests to share information and collaborate Communities to share files easily and stay out of mail jail Files to publish announcements, news, status updates Blogs to manage tasks & meetings more effectively, assign to-do items Activities to co-create & publish time-sensitive content, share knowledge Wikis to discuss issues, ask questions & get answers Forums to gather, contribute and vote on ideas Ideation Blogs to highlight and share valuable web links to useful informationBookmarks

8. ©2016 IBM Corporation8 Example: My files @ Connections Cloud

9. ©2016 IBM Corporation9 Example: Ad-hoc file sharing @ w3 Connections

10. ©2016 IBM Corporation10 Example: View file @ Connections Cloud

11. ©2016 IBM Corporation11 Example: Work with Connections files using Windows/Mac desktop plugin

12. ©2016 IBM Corporation12 Example: Connections activity for event preparation (simple team workplace instead of emails)

13. ©2016 IBM Corporation13 Example: "IBM Client Innovation Center Wroclaw & Katowice" community @ w3 Connections

14. ©2016 IBM Corporation14 Example: "HR Poland" community @ Connections Cloud

15. ©2016 IBM Corporation15  Document, presentation, and spreadsheet editors - on-line, socially enabled office productivity tools  High fidelity viewer provides a rich display with ability to interact with content (e.g.: copy, show/hide)  Key Items: –work in one primary document - "one version of the truth" –real-time co-editing –author presence awareness –social commenting and discussions –directed commenting via @mentions –version and revision management –supports Microsoft Office and Open Document formats (doc, docx, odt /ppt, pptx, odp / xls, xlsx, ods) IBM Connections Docs: A better way to create, share, and co-edit together

16. ©2016 IBM Corporation16 Example: Docs real-time co-edition in web browser

17. ©2016 IBM Corporation17  Enterprise instant messaging, online presence indicators and community collaboration for instant connection to the people behind the information in your social business environment  Online meetings that offer high-definition audio and video and document, application and screen sharing  Mobile device support that connects you from anywhere, on a smartphone or tablet.  Voice and video integration for deployment within your business network with full support of industry standards  A simple user experience and flexible platform that helps to extend your UC environment by integrating social communications into your processes and applications IBM Sametime supports social communications

18. ©2016 IBM Corporation18 Example: Sametime online meeting

19. ©2016 IBM Corporation19 IBM Verse: The next generation mail platform IBM Verse: Mail reimagined for a new way to work email re-imagined by

20. ©2016 IBM Corporation20 Verse: mail & calendar in modern browser/mobile UI with faceted search and future Watson analytics

21. ©2016 IBM Corporation21 Mobile access in apps available for iOS, Android instant access to mail, calendar, documents, profiles, updates, communities, chat, meetings etc.

22. ©2016 IBM Corporation22 1.Better project management 2.Work more closely with customers and suppliers 3.Revitalize corporate communications 4.Establish Continuous Process Improvement 5.Have more effective meetings 6.Build smarter departments 7.Get your smartest people working together 8.Connect and work more effectively with remote teams 9.Produce quality documents collaboratively in less time 10.Reduce travel time and costs What can IBM Social tools do for my business? (just some examples)

23. ©2016 IBM Corporation23 IBM Social Business use cases (patterns)

24. ©2016 IBM Corporation24 Best practices for Social Business adoption Corporate culture open to information sharing across organization + Social platform allowing employees to work this way

25. ©2016 IBM Corporation25  IBM Notes Domino: social mail + custom applications, using rich client, web browser or mobile device  IBM Verse: #NewWayToWork, innovative email web/mobile interface  IBM Connections: enterprise social business platform, including features like in Facebook, LinkedIn, Twitter, Dropbox, Wikipedia etc.  IBM Docs: real-time co-editing of documents, spreadsheets and presentations in web browser  IBM Sametime: rich chat and online conferences with screen sharing and audio/video, using client, mobile app or web browser  IBM Connections Cloud: all of above, delivered as SaaS public cloud, with external collaboration possible via guest accounts  Programmatically accessible and extensible via open APIs Summary of IBM Social software capabilities

26. ©2016 IBM Corporation26 Test it on IBM Greenhouse (on-premises version) http://greenhouse.lotus.com/ http://greenhouse.lotus.com/

27. ©2016 IBM Corporation27 Test it on IBM Connections Cloud (SaaS version) http://ibmcloud.com/social http://ibmcloud.com/social

28. ©2016 IBM Corporation28 Thank you. Time for Q&A