1. Fatigue Risk Management Symposium – May 11, 2010 Omaha NE Fatigue Risk Management System at Canadian Pacific - Update Jason Kumagai, CHFP Human Factors Specialist OPTIMAL FiT Inc. Mike Manz, Sr Asst Manager CMC MPLS Sean Duggan, Manager Crew Resources Robert Smith, Manager Regulatory Affairs

2. Ensure adequate sleep opportunity Ensure adequate actual sleep Monitor, Assess & Screen for Fatigue Identify and trap fatigue-related errors Investigate fatigue Related accidents & determine appropriate corrective actions An Effective Fatigue Risk Management System (FRMS) Integrates Several Layers of Defence C3RS Confidential Close Call Reporting System NARAP North American Rail Alertness Partnership EMPLOYEE ACCOUNTABILITY MONITORING PROCESSES INVESTIGATE AND CORRECT INVESTIGATE AND CORRECT EMPLOYER ACCOUNTABILITY

3. FRMS Process is Derived from Continuous Improvement Principles CMC CMA Data BITS Extraction Program Hoffman Macro Prioritized Pools Board Game Simulate and Implement Corrective Actions

4. St. Paul Service Area Terminals (includes all pools and crafts)  Enderlin / Glenwood / Harvey / St. Paul / Superior / Thief River Falls  270 Combinations of Base-Pool-Crafts Top 10 Base-Pool-Crafts by Total Hrs > FTL FAID Identifies Areas of Highest Risk

5. Activity Continuing to develop and refine FAID processes FAID used at system level to assess fatigue-related risk  Time pools and conventional process operating well with low risk of fatigue - largely due to current regulations Complete US rollout in Chicago/St.Paul/NEUS  Service Area Teams, Crew Management Centre (CMC) and Local Chairs to jointly integrate FRMS analysis and action process into monthly H&S meetings  By end of Q3, 2010 Validate US results Canadian implementation planned to align with the recommendations of the Proximity and Operations RSA Review Working Group to develop Fatigue Management Plan Guidelines (drafted) 4 January, 2010

6. Thanks! Jason Kumagai 403-671-9292 jason@optimalfit.ca