1. LO170 Quality Management 咨询顾问 Introduction of the QM-Modul XXX
Peter Schrey
Introduction of the QM-Modul
QM_SOFC1
咨询顾问
XXX
Referent:
Reference:
R/3 System
Release 2.1
Februar 1994
SAP AG
Neurottstra遝 16
D Walldorf
Germany

2. Course Overview Diagram
Introduction
Getting Started
Basics
QM in Log. Supply Chain
Functions
in Details
Implementing QM

3. The R/3 Integration Model
Client / Server
ABAP/4 CO
Controlling AM
Fixed Assets
Mgmt. PS
Project
System WF
Workflow IS
Industry
Solutions MM
Materials HR
Human
Resources SD
Sales &
Distribution PP
Production
Planning QM
Quality FI
Financial
Accounting PM
Plant
Maintenance
R/3 supports and simplifies all business processes in a company. The principal functions are those for production, sales & distribution, accounting and human resources.
A remarkable feature of R/3 is the high degree of integration.
Chains of activity-related work processes are systematically linked together and thus all relevant data is updated and stored on a regular basis. Each modification in an application module automatically leads to an update of the data in the functional areas involved.
All application modules are implemented on a standard data processing basis.

4. Environment of Quality-ManagementPP
DVS MM
Purchase PP
Orders MM
Goods
Receive QM PP
Plan
Process MM
Disposition
Quality-
management WM
Stock-
mgmt. PM
Plant-
Maintenance

5. Course Goal This course will enable you to understand:
The functions of the QM application component
The integration of QM in the logistics supply chain and in other R/3 components

6. Getting Started Implementing QM Functions in Details
Introduction
Getting Started
Basics
QM in Log. Supply Chain
Functions
in Details
Implementing QM

7. SAP R/3: Unit Objectives
At the conclusion of this unit, you will be able to:
Log on to R/3
Navigate within R/3
Create multiple sessions
Identify icons
Change user settings

8. Tools: Topic Objectives
At the conclusion of this topic, you will be able to:
Use various types of Help
Extended help
R/3 Library
Glossary
Release notes
Use the session manager
Describe how and when to use the Business Navigator

9. Unit Summary What are the methods to access help?
What is the R/3 Library?
If you are within a task and select F1, within type of help do you access?
How can the Session Manager help you?
What does the Business Navigator do?
Why would you use the Business Navigator?

10. The Business Navigator
The Business Navigator provides a picture of functionality and integration of SAP R/3
The Business Navigator can be used to:
- Quickly analyze requirements and gaps
- Efficiently implement the R/3 System
- Continuously optimize business processes
- Effectively create structured business process documentation
- Improve training

11. Basics Implementing QM Functions in Details QM in Log. Supply Chain
Introduction
Getting Started
Basics
QM in Log. Supply Chain
Functions
in Details
Implementing QM

12. Functions in QM Application Component
SAP R/3 components
Quality planning
Quality inspection
Quality control
Quality certificates
Quality notifications
Test equipment mgmt. MM QM
PM/SM PP

13. QM in Log. Supply Chain Implementing QM Functions in Details
Introduction
Getting Started
Basics
QM in Log. Supply Chain
Functions
in Details
Implementing QM

14. QM In Procurement QM Activities Procurement
Managing material/vendor information
Evaluating,releasing and selecting vendors
Managing quality documents
Controlling source inspections
Processing complaints against a vendor

15. QM In Production / Process Industry
QM Activities
Integrating inspection planning/production operations
Controlling inspections during production
Statistical process control(SPC)
Processing internal problem notifications

16. Managing material/customer information
QM In Sales/Service
Sales
Service
QM Activities
Managing material/customer information
Controlling goods issue inspections
Creating quality certificates
Processing customer complaints

17. QM Basic Function Basic Function Dynamic Modify QM Order
Sales & Distribution
Basic
Function
Production Insp.
Tools Management
Purchase Insp.
QM Notification
QM Certification

18. Variations of QM-Processes
Inspection
without
Inspection Plan
with
(Characteristics)
(Long text)
Create Inspection-Lot
Choose Inspection Plan
Maintain Sampling Procedure
Long text
Usage Decision
Dynamic Modification
% Sampling Procedure
Record
Results of Inspection

19. Functions in Details Implementing QM Functions in Details
Introduction
Getting Started
Basics
QM in Log. Supply Chain
Functions
in Details
Implementing QM

20. Implementing QM Implementing QM Functions in Details
QM in Log. Supply Chain
Basics
Getting Started
Introduction

21. (for Testing, Measurement)
Master-Data
Material-Master
Changing service
Inspection-
Characteristics
Work Center
Insp. Plan
Inspection-
Method
Tools
(for Testing, Measurement)
Inspection-
Catalogue
Master Data have a long-term characteristic: The data don抰 change for a long periode of time.
Master Data describes objects or facts, which are used often.
Dynamic
Modification

22. Views of a Material Master-Data
Sales
Disposition St t
Purchase
Work
Preparation
Stock
Quality
Security
Goods in plant A B
Warehouse-
Management
Classification
Forecast
Accounting
Construction
Material-
Master-Data
Every department has its own view at Material Master.
For every user it can be determined, which view of Material Master Data it is allowed to maintain/display.

23. Inspection Catalogs 1. damaged 2. broken 3. deformed 4. faulty
squash
1. damaged
2. broken
3. deformed
4. faulty
5. squash
Describing results of inspections, which don抰 have a structure can only be evaluated by encoding.
The encoded descriptions were administrated in Inspection Catalogues.

24. Master Inspection Characteristics
control
What needs to be inspected?
Link to
Master Data
General Data
The Characteristic Control influence the way of recording the result.
Administration
Data

25. Inspection Method How to do the inspection? Qualification Validity
Text

26. Dynamic Modification Dynamism Sampling Procedure Valuation mode
Maintain the
quantity of inspection
Kind of evaluation
- attributive
- variable
- manual
Change of
Inspection Level
due to the
quality situation

27. Inspection Plan Structure
Material A
Header
Material
Process 20
Work Center
Process 10
Characteristic 20 10
Tools 20 10

28. Header of Inspection Plan1
Material 2
Plan-
Group counter
Header 7 3
Dynamic
Modification
Usage 6 4
Insp. Lot size
Group of Planner
Die Plangruppe ist gleichbedeutend mit einer Plannummer.
Der Plangruppenz鋒ler unterscheidet 鋒nliche Pl鋘e.
Eine Planergruppe ist f黵 die Pflege eines Planes zust鋘dig. 5
Plan Status

29. Work Center A Work Center is a location, where
Possible definitions of Work Center:
Single Work Center
Group of Work Center
Single Person
Group of Persons
A Work Center is a location, where
a special Inspection Process
is completed.
Test M.
Laboratory
Ms. He
Group 12
Definition
Examples
Arbeitspl鋞ze werden in Pl鋘en (Arbeitsplan, Netzplan, Pr黤plan, Instandhaltungsplan, Grobplanungsprofil) verwendet.
Arbeitspl鋞ze werden auch als Kapazit鋞ssammler f黵 statistische Auswertungen und Fremdbearbeitung (Pr黤ungen im externen Labor) genutzt.

30. Inspection Process Process 1 Control Key 2 Text 3 Work Center 4 Tools
Der Steuerschl黶sel legt fest, wie ein Vorgang zu behandeln ist.
Der Arbeitsplatz wird dem Vorgang direkt zugeordnet.
Die Hilfsmittel und die Merkmale werden hierarchisch gesehen unterhalb des Vorgangs gepflegt. 5
Inspection
Characteristics

31. Inspection Characteristics1
Type of
Characteristic 2
Text
Merkmal 3
Control Key 6 4
Dynamic
Modification
Qualification
Der Merkmalstyp unterscheidet qualitative und quantitative Merkmale.
Ein Steuerkennzeichen spezifiziert einen Merkmalstyp.
Auf Merkmalsebene werden die Stichprobenverfahren zugeordnet. 5
Valence

32. Control Keys of Inspection Characteristics
Quantitative
Qualitative
Documentation
Long Term
Inspection
recording of
measured value
Tolerances
Merkmal
Inspection size
Sampling process
Must-Characteristic
Can-Characteristic
Returning answer
in classes
Single value

33. Tools for Inspection represented by: Document- Master Material- Master
NC-Program
Apparatus
Equipment for
measurement
Tools
Working
instruction: 1. 2. 3. 4.
drawing
represented by:
Document-
Master
Tools are used for executing the processes at the workstations.
Material-
Master
Production-
Tools-
Master

34. Assignment of Tools Insp. Plan Process 10 Tool 1 Process 20 Tool 2
Tools can be assigned to every Process.
Process 30

35. Order and Goods Reception
Purchase
document
Vendor
Goods Receive
Insp. Lot
Depending on the parameters at Material Master (Qualitymanagement view), an Inspection Lot will be created at Goods Receive.

36. Inspection-Lot data Insp. Lot Material Inspection Origin of Quantity
Assigned
Plan
Inspection-Method
Plan selection
Inspection-Lot
Status
A Inspection Lot is the requirement for the execution of an inspection.
Vendor

37. Recording Inspection Results
Start Screen
Insp. Lot
Process
Reading Mode
Data Screen
Overview of
Characteristics
Single Screen

38. Characteristic Evaluation
Manual
o. k not o. k.
Tolerances X
lowest
highest
Sampling procedure
s-Method u
n:c - Relation
125 : 3
Catalogue
Filling-Material
Vendor A i. O.
Vendor B n. i. O.
Vendor C n. i. O.

39. ? Usage Decision Usage Decision Calculation of Quality Number
Insp. Lot ?
Calculation of
Quality Number
Usage Decision
Following Actions
Mit dem Verwendungsentscheid wird eine Pr黤ung abgeschlossen.

40. Reducing Inspection Plans
Material
1234 A
Material
4321 A
Insp. Plan
1234
Characteristic 8
Insp. Plan
4321
Characteristic 10 ?
膆nliche Materialien lassen sich mit nur einem Pr黤plan pr黤en. Die Materialien m黶sen dem Pr黤plan zugeordnet sein.
Bezogen auf das jeweilige Material, k鰊nen weitere Merkmalswerte gepflegt werden.
Zuordnungswerte zu einem referenzierten Merkmal sind nicht zul鋝sig.

41. Value of Characteristics in Inspection Plans
Process 100
Characteristic 10
Characteristic 20
Material 1234: Set Value 8
lower Tolerance 7,9
higher Tolerance 8,1
Material 4321: Sollwert 10
lower Tolerance 9,8
higher Tolerance 10,1
Material 4321: Sollwert 10
Lieferant X lower Tolerance 9,9
higher Tolerance 10,1

42. Purchase Order

43. Inspection Lot

44. Recording Result

45. Usage Decision