1. Maximise your Return on Implementation Investment with Oracle Tutor Richard Byrom Principal Consultant UKOUG October 2005

2. Agenda Tutor Defined Tutor Software Process Documents Courseware Documentation Repository Tutor Publisher New module integration Online Examples Questions & Answers

3. Tutor Defined Tutor is a training product for the Oracle E-Business Suite that enables you to: - document your business processes - determine workflow - develop and deploy relevant training materials to end-users. It includes a repository of Oracle applications procedural and instructional content that can be readily customised to apply to a company's unique business processes. The result is a set of job-specific desk manuals and student guides that are easy to update and deploy online.

4. Tutor Software Author – Create and edit documents Publisher – Build desk manuals – Build student guides – Ensure document integrity

5. Tutor Author Use with Microsoft Word Select from 11 document templates Add your own templates, as needed Generate flowcharts automatically Convert documents to HTML

6. Tutor Publisher Generate job-specific desk manuals Create HTML versions for company intranet Build student guides – By job title – By topic Print instructor guides

7. Process Documents Desk manuals Web-based instructions for company intranet Customized Oracle Applications Online Help

8. Courseware Instructor guides Student guides PowerPoint slides

9. Documentation Repository A look at DOCREG.xls which has the following sheets Legend Procedures - C:\Tutor11i\US\ORIG\PROC Instructions - C:\Tutor11i\US\ORIG\INS Business Forms - C:\Tutor11i\US\ORIG\FORM References - C:\Tutor11i\US\ORIG\REF Coding Conventions - C:\Tutor11i\US\ORIG\CODE EDUC Abstracts (abstracts related to the training slides) - C:\Tutor11i\US\ORIG\EDUC EDUC Powerpoints (generic training slides for each module) - C:\Tutor11i\US\ORIG\EDUC\PPT

10. Tutor Publisher Handles batch processing Executes sequential Word macros Assembles documents into various formats Similar to a compiler program Two basic types of output: – Manuals – Courseware

11. Integration with new modules Internal Controls Manager – designed to meet the requirements of Sarbanes Oxley and IAS enhancements

12. Online Resources and Examples University of Virginia http://www.virginia.edu/integratedsystem/howdoi/index.html US Department of Transportation http://idelphi.jccbi.gov/tutor/tableofcontents.htm Oracle http://www.oracle.com/applications/tutor/index.html Perthos Consulting Presentations http://64.92.126.36/presentations.html

13. Conclusions Tutor Author and Publisher is an effective tool for helping a business sustain the corporate functions of knowledge management, commerce and business operations. A repository of predefined business forms and procedure documents provide you with an effective starting point Online/Self Service/web based help can be created with the help of Tutor Publisher

14. A Q &

15. Speaker Information Name: Richard Byrom e-mail: richard.byrom@thalesgroup.comrichard.byrom@thalesgroup.com richard@richardbyrom.com Company: Thales Information Systems Web Site: http://www.thalesgroup.comhttp://www.thalesgroup.com http://www.richardbyrom.com Mobile: +44-7976123106