2. 2

3.  Ability to get someone else to do something you want done or make things happen the way you want  Two sources of managerial power: › Position power › Personal power 3

4.  Based on a manager’s official status in the organization’s hierarchy of authority. 4

5.  Reward power  Capability to offer something of value  Example: “If you do what I ask, I’ll give you a reward.” 5

6.  Coercive power  Capability to punish or withhold positive outcomes  Example: “If you don’t do what I ask, I’ll punish you.” 6

7.  Legitimate power  Organizational position or status confers the right to control those in subordinate positions  Example: “Because I am the boss, you must do as I ask.” 7

8. Based on the unique personal qualities that a person brings to the leadership situation. 8

9.  Expert power Capacity to influence others because of one’s knowledge and skills 9

10.  Referent power  Capacity to influence others because they admire you and want to identify positively with you. 10

11.  Which 2 types of power have the most influence? 11

12.  Expert power or referent power has the most enduring results and generates commitment 12