1. Budget Week Results Public Forum Data March 10, 2010

2. Slide 2 Overview Staff conducted five public forums A sixth was conducted for teens only Over 270 people attended with 235 polling responses received (10 times the number from last year) Over 200 online survey responses received thus far No paper surveys These will augment less formal sessions currently being scheduled

3. Slide 3 Audience Polling Technology Anonymous polling Immediate real-time feedback Ability to cross-tabulate Merge capability for reporting Helped to create a “buzz” in the community and have greater participation Not every service is listed for practical reasons, however those asked about in initial forums were added in subsequent forums

4. Slide 4 Using the data Only one component of our analysis Helps us to understand the community’s values – what areas of city services they feel are most important This information does not circumvent our obligation to ensure services are provided to those not represented (i.e., abused children) Helps us to analyze the impact of certain reductions and if there are certain demographics that are impacted we should be aware of Just one of our alignment tools; also guided by our internal analyses; community and business plans

5. Slide 5 Demographic Representation Diversity of respondents across demographic categories of gender, age, income, race, education and geographic areas

6. Slide 6 Overarching Themes In the following slides, each category of services is listed according to their ranking within the category by need/want The percentages are indicated in parenthesis The service receiving the highest importance is asterisked if it is not the top ranked by need Keep in mind there are many ways to interpret the data – this is one “view”

7. Slide 7 Arts, Culture & Recreation Public Libraries (87/11) Community & Neighborhood Centers (62/34) Youth Sports (61/35) Community Outreach On Diversity (29/56) Arts Commission and American Theatre (25/72) Hampton History Museum (22/71)

8. Slide 8 Economic Vitality Retain & Expand Existing Businesses (73/20) Attract New Businesses (69/28) Attract Tourism & Conventions (62/35) Remove Blighted Properties (58/35) Master Plan Implementation (44/46) Encourage Minority Business Development (40/52)

9. Slide 9 Infrastructure Maintain Streets Roads & Bridges (93/6) Maintain City Street Lights (85/14) Upkeep Public facilities (85/14) Maintain Traffic Signals (82/14) Improve Drainage for Heavy Rains (81/17) * Insect & Mosquito Control (66/52) Maintain Parks & Playgrounds (63/36) Maintain Athletic Fields (54/43) Maintain Medians (38/59) Enhance Landscaping (18/77)

10. Slide 10 Housing & Neighborhoods Building Inspections (86/12) Enforcing Zoning Ordinances (63/28) Building & Land Use Plan Review (54/37) Strategic Community Planning (46/48) Foster Civic Engagement Opportunities (45/50) Services to Support Neighborhoods (42/54) Improving the Image of Neighborhoods (32/65)

11. Slide 11 Public Safety Emergency Medical & Fire Response (98/2) E911 Dispatch (95/4) Crime Investigation (94/5) Uniform Patrol (90/8) Disaster Preparedness & Management (88/11) Financial Support for Volunteer Firefighters (74/24) Animal Control Services (55/42)

12. Slide 12 Schools Public Schools for Grades K-12 (90/9) School Crossing Guards (68/30) Maintain School Grounds (61/38)

13. Slide 13 Quality Government Internal Government Support (78/18) Outside Agency Funding (52/43) 311 Customer Call Center (50/47) Communicating with the Public & Media (48/47) Cable Broadcast Programming (27/69)

14. Slide 14 Youth & Families Health Department Programs (82/17) Social Service Programs (77/21) Healthy Start (61/35) Teen Center (46/52) Coalition for Youth Services (45/52) Parenting Programs (43/53)

15. Slide 15 Potential Revenue Options Cigarette tax (66) User Fees for Service (Golf Course, Recreation Programs) (53) Amusement/Admissions Tax (40) Personal Property (includes Boat and RV) (37) Real Estate Tax Rate (to offset decrease in assessments) (26) Restaurant/Meals tax (25) No increase in user fees (21) Unsure (3)

16. Slide 16 Next Steps Full report will be available online Online survey will remain open until Monday March 15