2. Contents
ARCI basics
What does ARCI mean?
How to read an ARCI chart
Understanding the context and integration of an example ARCI (using an R&D function) with an overall (all functions) Innovation Process (IP)
Tasks and decisions on ARCI follow Stage Gate steps on an IP process flow
Specific R&D function ARCI is integrated with IP overall (all functions) ARCI
Overall IP ARCI for all functions must be synchronized with product development project R&D team ARCIs
Understanding that individual ARCI charts may have to be customized down to the channel and brand level in some cases
Example Pharma IP organization breakdown
Depicting how R&D PD teams may need custom ARCI charts down to brand levels

3. What Does “ARCI” Mean? ARCI CHART OF ROLES & RESPONSIBILITIES
A = PERSON ACCOUNTABLE (ONLY ONE PERSON) R = PERSON(S) RESPONSIBLE (CAN BE MORE ONE PERSON) C = TO BE CONSULTED BEFORE A TASK OR DECISION I = TO BE INFORMED AFTER A TASK OR DECISION
ARCI Charts
Often called roles and responsibility charting.
It means determining for each task or decision who is going to accountable (“A”), who will be responsible (“R”), who needs to be consulted before (“C”), and who needs to be informed after (“I”).
Only one person can be accountable for any task or decision (“the buck stops here”), whereas one or more people may be responsible. We often say someone has the “A” for something, meaning it is the person who will be held accountable.
The “A” role (accountable role) also means that person has the authority to get the task done or to make the decision.
The person with the “A” role is obligated to use that authority to get the job done.

4. How To Read An ARCI Chart
ROWS
DESCRIBE TASKS
& DECISIONS
COLUMNS
DEPICT
ROLES
RESPONSIBILITIES (As, Rs, Cs, Is, OR NONE)
ARE SHOWN AT
THE INTERSECTIONS

5. Pharma Example Explained
The following slides demonstrate how a typical Pharma product development project might be executed through a stage gate process, including development and integration of ARCI charts at the appropriate levels.
There is no significance to either the functional example (an innovation process) or the industry (pharma); ARCI charting is used universally in all industries and functional processes.
These slides exemplify how custom ARCI charts must be developed in detail, in some cases down to the brand level.
However, there is no boilerplate rule for how many ARCI charts are needed; ARCIs must be developed for each business process down to the appropriate level; each client circumstance and environment will require a custom solution; what is appropriate for one situation may differ from another.

6. Typical Three Innovation Process (IP) Components (Pharma)
IP Stage Gate Process
1. PROCESS
FLOW
3. PROJECT
CORE TEAM
2. OVERALL
ARCI CHART

7. Typical Pharma IP Stage Gate Process Flow Stage 1 - Ideation
R&D
1 R&D Accountability
This step will require
a detailed R&D ARCI
Prelim. Technical Assess.
Ops
1.05
Strategy
Ideation
Catalog
Prioritize
(Informal)
Consumer/ Customer Evaluation
Volume Estimate
Screen
Estimate Resource Needs
Stage Gate Prep SG I
1.01
1.02
1.03
1.04
1.06
1.08
1.09
1.10
Legal
SWOT
Sales
1.07
Mktg. QA
Finance
External
Legal
Sales
Marketing
R&D
Operations
Process QA
Finance

8. Typical Pharma IP Stage Gate Process Flow Stage 2 – Concept Development
Initial PTS
Feasibility Study
Capital Need Assess.
COGS Assess.
Final PTS
2.04
2.07
2.09
2.11
2.14
Mfg. Site Select.
2.10
Turn Idea into Concept
Working VPM
Initial GTM
Patent Strat. Review
Charter Team
Quant. Volum-etric
Initial P&L
Stage Gate Prep SG II
2.01
2.02
2.03
2.05
2.08
2.13
2.15
2.18
SMLR Review
Design Clinical (if needed)
2.06
2.16
Customer Input/ Forecast
Develop Detailed Project Plan
2.12
5 R&D Accountabilities
Each step will require
a detailed R&D ARCI
2.17
Sales
Marketing
R&D
Operations
Process QA
Finance

9. Typical Pharma IP Stage Gate Process Flow Stage 3 – Product, Package, Process
Process Design
3.01
12 R&D Accountabilities
Each step will require
a detailed R&D ARCI
Thermal Process/ Microbial
Capital/ Capacity Est.
3.17
3.19
3.02
3.09
Initial Qual. Rpt/ Draft Form.
Scale Up/ Documen- tation
Package Design
3.10
3.11
3.03
3.14
Replicate
Meeting
Charter Team SG
III
Formulate & Optimize Product
Replicate
Mfg.
SLT
Final P&L
Stage Gate Prep
Sensory
CLT/HUT
3.00
3.04
3.16
3.20
3.27
3.30
Method Devel. & Optimize
Method Devel. & Optimize
RCE
Label Info Packet
Final BOM
Finalize IP Strategy
Kill/ Rework
3.05
3.21
3.24
3.28
RM/FG Sourcing
Label Approval
3.06
3.25
Product Positioning
Branding
Graphics
Concept & Product Volumetric
Marketing Plan
3.07
3.12
3.15
3.22
3.26
TM Search
Customer Input/ Forecast
Finalize Project Plan
3.13
3.18
3.23
3.29
Finalize Clinical Design
Execute Clinical
3.08
Legal
Sales
Marketing
R&D
Operations
Process QA
Finance

10. Typical Pharma IP Stage Gate Process Flow Stage 4 – Product Launch
Qualify Package
4.02
2 R&D Accountabilities
Each step will require
a detailed R&D ARCI
Qualify Label
4.03
Order Materials
4.04
Capitalize
Produce
Order Fill/Ship
4.05
4.12
4.19
Charter Team
Transfer Techn.
Track Product
4.06
4.15
4.01
FDA Filing
4.07
Creative Develop.
Produce Materials
Sales Launch
Initial Sell
HCP Detail
4.08
4.13
4.16
4.17
4.21
Execute Marketing Plan
Develop. Sales Training
4.09
4.18
Transition Plan
Customer Service
4.10
4.20
Pricing/ Contract Develop.
Pre Sell
4.11
4.14
Sales
Marketing
R&D
Operations
Process QA
Finance

11. responsibilities shown
Project Roles & Responsibilities (Overall ARCI) For Typical Pharma IP (Only Stages 1-3 Shown)
Top level R&D roles &
responsibilities shown
In yellow area

12. responsibilities for each R&D step in the stage gate process
Integration of the 3 IP Components With Detailed R&D Function ARCI
IP Stage Gate Process
Detailed R&D roles &
responsibilities for each R&D step
in the stage gate process

13. Take Another Look at the Detailed R&D ARCI Chart and Note How It Correlates To the Overall IP Process
The ARCI chart for R&D functions details every role & responsibility for every task & decision

14. Typical Pharma Product Development Project Core Team
R&D
R&D Project Manager
Marketing
Market
Research
Sales
Finance
Q.A.
Operations TL
P M

15. Typical Pharma IP Core Team, Showing Expanded R&D Project Team (All R&D Functions).
Sales
Marketing
Product Developer
Package Developer
Science/Med. SME
Finance
Technical Services
R&D
R&D Project Manager TL
Research Services
P M
Regulatory Affairs
Finance
Q.A.
Clinical Operations
Market
Research
Label Coordinator
Scientific Assess.
Operations

16. Typical Core R&D PD Project Team
CORE R&D PRODUCT DEVELOPMENT PROJECT TEAM
Project Manager
Principal Investigator
Accountable for the outcome of the entire development project
Product Developer(s)
Package Developer(s)
Science/medical expert(s)

17. Typical Organization of Pharma R&D Business Units
CORE R&D PRODUCT DEVELOPMENT PROJECT TEAM
Project Manager
Principal Investigator
Accountable for the outcome of the entire development project
Product Developer(s)
Package Developer(s)
Science/medical expert(s)
CHANNEL 1
CHANNEL 2
CHANNEL 3
Product
Developers
Package
Developers
Science/
Medical
SME
Product
Developers
Package
Developers
Science/
Medical
SME
Product
Developers
Package
Developers
Science/
Medical
SME

18. Typical Breakdown of Pharma R&D Business Units
CORE R&D PRODUCT DEVELOPMENT PROJECT TEAM
Project Manager
Principal Investigator
Accountable for the outcome of the entire development project
Product Developer(s)
Package Developer(s)
Science/medical expert(s)
CHANNEL 1
CHANNEL 2
BRAND A
BRAND B
BRAND C
CHANNEL 3
BRAND J
BRAND K
BRAND L
BRAND R
BRAND S
BRAND T

19. In Some Cases, Individual ARCI Charts Will Have To Be Customized Down To the Channel and/or Brand Level

20. In Other Cases, Individual ARCI Charts Will Have To Be Customized Down Only To the Channel Level

21. In Rare Cases, A Single ARCI Chart For All R&D Will Be Sufficient To Guide All Channel & Brand Contributors