1. Computing and Communications Services Office 1 CCSO Instructional Sites Randy Cetin Computing and Communications Services Office Assistant Director, Systems and Operations Systems Managers: Heather Norton, Ivan Moscoso

2. Computing and Communications Services Office 2 CCSO Instructional Sites n Mission –to serve academic and instructional computing –provide a flexible environment in which computers can function as an integral part of the instructional process

3. Computing and Communications Services Office 3 Instructional Sites: Functions n Computer classroom –reserved for hands-on instruction, demo, and special events n Delivery point for instructional materials –class notes, assignments, data files, applications n General walk-in computing –email, news, web browsing, productivity tools

4. Computing and Communications Services Office 4 Instructional Sites: Overview n 9 lab locations, (2) 24 hour sites n ~520 computers n b&w laser printers, (some color printers) n LCD and overhead projectors n staffed w/student sites consultants

5. Computing and Communications Services Office 5 Instructional Sites: Details n ~56,300 keyboard hrs/wk (Fall/Spring) n ~29,000 keyboard hrs/wk (Summer) n ~ 2,299,863 keyboard hours/year n total cost per keyboard hour = ~$0.60 –assumes ~80% utilization of keyboard hours

6. Computing and Communications Services Office 6 Sample Usage Data Oregon Site (open 24 hrs) Mac Usage (46 macs) Win95 Usage (32 486) April 1997

7. Computing and Communications Services Office 7 Sample Usage Data Illini Union (8am -midnight) Mac Usage (32 macs) Win95 Usage (26 Pentiums) April 1997

8. Computing and Communications Services Office 8 Sample Usage Data Undergrad Library (8am -1am) MAC Usage (16 macs) Win95 Usage (41 486) April 1997

9. Computing and Communications Services Office 9 Instructional Sites: Staffing n ~125 student sites consultants –labs are staffed 1900hrs/week n 6-7 student technical specialist n 7 full-time professionals »management of servers, desktop clients, OS installs & upgrade »investigating new technologies »hiring, training, scheduling student consultants »hardware maintenance / repair »documentation, general administration, payroll

10. Computing and Communications Services Office 10 Instructional Sites: Servers n (6) Dell Pentiums running Novell IntranetWare 4.11 (fail-over after client reboot) n master server initiates incremental updates once each night, full rebuild every Saturday n Cheyenne ARCserve used for replication and server backups

11. Computing and Communications Services Office 11 Instructional Sites: Desktop Clients n hourly integrity check of each desktop client (checkup) n application key serving of applications (soon to be integrated into a database for usage tracking and analysis) n 520 desktop computers –60% MACs (MAC OS ver 7.5.3 ->7.6.1) –40% PCs (Windows 95) n New purchases, more PCs –MAC /PC totals = 50/50

12. Computing and Communications Services Office 12 Instructional Sites: Networking n upgrading to switched ethernet 10baseT –~$425/port including cat 5 wiring n most labs connected to backbone via 100Mb/sec fiber n most servers on 100Mb/sec ethernet n Virtual Lan switching technology

13. Computing and Communications Services Office 13 Network Traffic From Each Lab Network Traffic To/From Servers Network Traffic Samples

14. Computing and Communications Services Office 14 Instructional Sites: Future n NT 4.X ? n Apple / MAC OS ? n Network Computers (NC) ? n Authentication / Authorization ? n Walk-up Computing ? n Common File Systems ? n Video to the desktop ? n Personal Ownership ? n Server Infrastructure / Instructional Software ?