1. Read it Again Books Inventory and sales system Developed by: Sukesh Bodavula Andy Moon Raghu Ram Vempali

2. Project Sponsor Jesse Moon, Sue Moon, Owners Read It Again Books www.readitagainbooks.net Brick and mortar location in Blue Springs, MO

3. Business Processes Book acquisition Customers bring in their used books for in-store credit Bulk purchases from estates, libraries, etc. Book sales In-store sales, both cash and customer credit Online sales o Amazon.com o Half.com Inventory management Inventory entered into online stores one by one using a form provided by Half.com or Amazon.com Sales process Items sold on Amazon or Half are downloaded several times a day and then our staff packs and ships the books directly to the customers

4. Business Profile Used bookstore with several sales channels Brick and mortar location Amazon.com Half.com Inventory 30,000 books Sales profile 50% Half.com, 40% Amazon.com, 10% brick and mortar

5. System Request Customer database Manage marketing efforts Amount of store credit Inventory database Flags to indicate listing online or presence in-store Processes Remove online listings once sold UPC check with bar code scanner (interface with existing POS)

6. System Request (ctd) Reports Inventory list Customer list (and address print out for mass mailing) Customer credit report Output in format for mass input to Half and Amazon Configurable reports for sales by genre, type, and sales channel o Customer profiles to analyze potential future physical locations o Book data to drive promotions based on the time of year, type of book, etc. Direct online sales Inventory database to interface with our website to allow direct sales

7. Business Value The new system will provide a number of tangible and intangible benefits: Streamline the inventory system Ease management of customer credit Help with marketing efforts Reduce time necessary to manage online sales

8. Q & A