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2. Menu Sagaservices Overview Sagaservices Overview Enterprise Systems Services Enterprise Systems Services Systems Engineering Services Systems Engineering Services Education Services Enterprise Integration Services Enterprise Integration Services Summary Your Proven E-solutions Experts

3. Sagaservices

4. menu Sagaservices…Your Proven E-solutions Experts  Deep mix of legacy, packaged application, Web, and client/server skills  Business solution and industry vertical expertise  Seasoned consultants with an average of more than 12 years experience  More than 200 customers  Solid company with 27 years in the solutions business

5. menu  Brown University  FedEx  Pepsi Cola General Bottlers  Sprint  State of California  Thomas & Betts A Few of Sagaservices Successes...

6. menu Sagaservices…Your Proven E-solutions Experts TM Enterprise Integration Enterprise Systems Services Application Engineering Definition Development Implementation Management Enterprise Integration Solutions Strategy & Assessment Definition & Design Sagavista Implementation Solutions Management Education & Technical Services System Re-Hosting Systems Engineering Services Education Services

7. menu “Enterprise Integration is a requirement for efficient and effective e-Business strategies.” - Hurwitz What Leading Analysts are Saying...

8. Enterprise Integration Services Sagaservices

9. menu Sagaservices – Enterprise Integration Services Enterprise Integration solutions that meet your business needs: Enterprise Integration Enterprise Integration Solutions Strategy & Assessment Definition & Design Sagavista Implementation Solutions Management

10. menu Sagaservices EI Vision Delivering a suite of EI Solution ‘products’ to maximize customer success:  EI Solution Strategy & Assessment services to define the value proposition  “Total Solution” services for Sagavista ™ Pilot and QuickStart implementations to minimize risk and maximize benefits  An integrated framework for EI solution implementation

11. menu Sagaservices – EI Methodolgies & Practice Enterprise Integration Solution Methodology  Proven, step-by-step processes for EI implementations  Continually improved based upon experienced EI consultants, R&D staff, and customer feedback Enterprise Integration Practice  Dedicated to solving your integration needs  Specialists on the EI Offerings  Experts on the technologies necessary to meet your E-business needs

12. menu Jump start your integration efforts with SAGA ™ ’s proven, repeatable EI solutions Sagaservices – Enterprise Integration Offerings EI Solution Management Sagavista ™ Quickstart EI Solution Pilot Sagavista Adapter Solutions EntireX / iXpress Solutions EI Solution Strategy & Assessment EI Solution Definition & Design

13. menu “IT Management is searching for a sound business strategy for integrating the new with the legacy.” - GartnerGroup What Leading Analysts are Saying...

14. Enterprise Systems Services Sagaservices

15. menu Enterprise Systems Services Application Engineering Definition Development Implementation Management Sagaservices – Enterprise Systems Services Application Engineering expertise throughout the solution life cycle to meet your business needs:

16. menu Enterprise Systems Services – Definition The most critical point of failure within the System Development Life-Cycle is right at the beginning. Unless business requirements are clearly understood, project success is greatly at risk. Sagaservices focuses on this critical aspect of each project through the following approaches, tailored for your specific needs:  Strategy and Assessment  Requirements Definition  Project Scoping and Planning  Structured Analysis and Design  Business Process Reengineering

17. menu Enterprise Systems Services – Development & Implementation  Project Management  Technical Expertise  Programming  Database Design  Automated Testing  New Development  Major Enhancements  Legacy Extension  Component Development  Workflow  Decision Support Using the appropriate approach for the task at hand, SAGA ™ develops and implements the required solution.

18. menu  Application Support  Application Maintenance  Application Enhancements Enterprise Systems Services – Management Sagaservices Application Management allows customers to outsource the support, maintenance and enhancements for applications based primarily on SAGA ™ products. As part of our Application Management offerings, Sagaservices delivers the following Services:

19. Systems Engineering Services Sagaservices

20. menu Sagaservices – System Engineering Services SES provides on-site support for all SAGA ™ products.  Product Support  Installation  Upgrading  Implementation  Migration  Consulting  Scoping  DBA Services  Disaster Recovery & Analysis  Environment Documentation  Performance & Tuning  Staff Augmentation  On-Job-Training  SE On-call  SE Retainer

21. Education Services Sagaservices

22. menu Sagaservices – Education Services  Public Classes  On-site & Consortium Classes  Customized Training  FASTracks and Implementation Programs  Customer-Delivered Training Programs  Computer-Based Training  Education Publications  Documentation

23. Summary Sagaservices

24. menu Enterprise Integration Enterprise System Services Application Engineering Definition Development Implementation Management Enterprise Integration Solutions Strategy & Assessment Definition & Design Sagavista Implementation Solutions Management Education & Technical Services System Re-Hosting Systems Engineering Services Education Services Sagaservices Summary Providing a comprehensive suite of E-solutions for your business!

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