1. Linking users to computing services at HE Institutions Lígia Maria Ribeiro EUNIS www.eunis.org lmr@iric.up.pt TERENA Networking Conference 2006 15 - 18 May 2006, Catania, Italy www.eunis.org lmr@iric.up.pt

2. Outline EUNIS EHE Challenges IT Services Strategy Cooperation opportunities Conclusions

3. What is EUNIS? Association of IS/IT service providers in European higher education & research Founded 1993 90+ members all over Europe –including national associations & corporate members www.eunis.org

4. EUNIS Objectives To encourage communication, collaboration and co- operation between those responsible for information systems in higher education (HE) and research in Europe To liaise with major suppliers and represent interests of our community To liaise with organizations setting strategic agenda for information systems in HE and research at national and European levels

5. Linked organisations National organisations in 8 countries TERENA Gartner Group CAUDIT EKMA EDUCAUSE EUA HUMANE

6. What does EUNIS do? (1/2) Surveys –Comparison of the Costs and Structure of Scientific Networking in European Countries, K. Sarlin –EUNIS Top Concerns Survey 2004/2005, Iain Stinson Events –2000 corporate workshop –2003 rectors seminar “University information systems strategy and policy” –2006 rectors seminar “Impact of the Bologna process on IT in universities”

7. What does EUNIS do? (2/2) 1995 Düsseldorf (Germany) 1996 Manchester (United Kingdom) 1997 Grenoble (France) 1998 Prague (Czech Republic) 1999 Helsinki (Finland) 2001 Berlin (Germany) 2002 Porto (Portugal) 2003 Amsterdam (Netherlands) 2004 Ljubljana (Slovenia) 2005 Manchester (United Kingdom) 2006 Tartu (Estonia) Annual conferences - up to 500 delegates attend

8. EUNIS 2006 Tartu, 28-30 June, www.ut.ee/EUNIS2006/www.ut.ee/EUNIS2006/ Developing university IT/IS strategy Leadership: effective management E-learning Integrated information systems Identity management Security and privacy Study support information system for the Bologna process IT infrastructures and grid computing Decision support systems and data analysis IT governance, information management Web Services, portals and middleware E-library: media and content

9. EUNIS & TERENA To promote the existence of high quality infrastructures and services for HE and R&D To explore new directions for IT To contribute to innovation and excellence in IT EUNIS & TERENA have goals and objectives that are complementary

10. EHE Challenges Funding Global competition Impact of the Bologna Process

11. Funding Universities world-wide are pressed to deliver more value for less money It has to be through better governance and more efficient management of resources Recognition that investment in ICT infrastructure and support is crucial –increase staff productivity –improve student performance through better studying environment Local IT services become more strategic

12. Global Competition Attractiveness Excellence Efficiency And show it! Targeted marketing is the key but portals are still helpful here

13. Bologna ideas Establishing the EHEA Enhance the attractiveness and competitiveness of HE in Europe Aiming at flexibility and mobility for the students New teaching/learning paradigm Rethink quality assurance Adoption of a system of easily readable and comparable degrees –Rules on the structure and duration of degrees –Comparable credits (ECTS) –Relative classification system –Diploma supplement Collaboration > Standardization

14. IT Services Strategy Strategy has to be about: Anticipation –Being alert to change Insight –Seeing opportunities to offer something different and new Imagination –Dreaming up new ways of doing it Execution –Doing it consistently and to the highest standards (Tony Manning, Making Sense of Strategy)

15. Synergies Management and administration Teaching and learning Research and development CIO must be a key contributor in formulating strategic goals

16. Cooperation opportunities Develop common infrastructure projects Share experiences and best practices Standardize data models and increase interoperability Urgent IT Needs!

17. Networking Network infrastructure –Campus networks, grids, … –Looking ahead for long term sustainability Providing access to services –Wider, secure, coordinate, seamless, dynamic, inexpensive Nomadism on and across campus Global authentication in the EHEA –Eduroam extended –Technical solution involving common infrastructures and common rules for parametrizing VPNs

18. IT services Identity management federation –Guidelines for HE Digital certificates –Hierarchy of CA Online interactive transaction services –streamline and enhance processes Ongoing privacy, confidentiality of communicating and data security concerns Integrated helpdesk 24x7 maintenance

19. IS & Applications Academic IS features –Interoperable curricula –Academic record / diploma supplement –Faculty and professional curricula vitae (European, LATTES, …) –News feeds (ATOM, RSS) HE assessment and performance comparison –Data warehousing specific model performance key indicators BSC –Common assessment models and forms IS monitoring –Flexible data webhousing model and analysis

20. Conclusions Unified Digital Campus Cooperation –Identification of key areas –Models for cooperation Awareness –EUNIS & TERENA members –EHEA