1. Tuesday, November 18, 2008 Robert Pulster, Executive Director of the Governor’s Interagency Council on Housing and Homelessness & Matthew D. Simmonds, President, Simtech Solutions Inc. United Way Summit Meeting November 18, 2008

2. 2 Global Indicators o Recession for the Developed World o Drop in the DJIA o Tightening of Lending Markets o Drop in Consumer Spending o Soaring Unemployment Rates o Government Bailouts United Way Summit Meeting November 18, 2008

3. 3 Dow Jones Industrial Average United Way Summit Meeting November 18, 2008

4. 4 Community Information CoC Description - Quincy-Weymouth Point in Time Count – As of January 30 th 2008, 256 persons were homeless Quincy Median Income - $55,113* General Population Count - 142,013** United Way Summit Meeting November 18, 2008 CoC Description - Brockton-Plymouth Point in Time Count – As of January 30 th 2008, 645 persons were homeless Median Income - $71,113* General Population Count – 494,000* Source: * US Census ACS Survey, 2007 ** US Census 2000

5. 5 Disabilities and Housing United Way Summit Meeting November 18, 2008 Quincy Plymouth County Source: US Census Bureau American Community Survey, 2007 Source: SHORE HMIS Jan 1 2007 - Dec 31, 2007

6. 6 Gender Comparisons United Way Summit Meeting November 18, 2008 Plymouth County Quincy Source: SHORE HMIS Jan 1 2007 - Dec 31, 2007

7. 7 Household Composition United Way Summit Meeting November 18, 2008 Plymouth County Quincy-Weymouth Source: SHORE HMIS Jan 1 2007 - Dec 31, 2007

8. 8 Educational Comparison United Way Summit Meeting November 18, 2008 Plymouth County Quincy

9. 9 Poverty Comparison United Way Summit Meeting November 18, 2008

10. 10 Housing Stock Comparison Community - Quincy Total Housing Units – 40,637 Occupied Units – 37,537 Vacant Units – 3,100 (7.6%) United Way Summit Meeting November 18, 2008 Community - Brockton-Plymouth Total Housing Units – 191,333 Occupied Units – 172,721 Vacant Units – 19,916 (10.3%) Source: US Census Bureau American Community Survey, 2007

11. Heating Sources - Plymouth 11 United Way Summit Meeting November 18, 2008

12. 12 Housing Burden Comparison United Way Summit Meeting November 18, 2008

13. 13 Rent as % of Household Income United Way Summit Meeting November 18, 2008

14. 14 Family Homelessness SOURCE: BEACON - Sep 2007 & 2008 United Way Summit Meeting November 18, 2008

15. 15 Foreclosure Rates by Town SOURCE: The Warren Group, 2006—Sep 2008 United Way Summit Meeting November 18, 2008

16. 16 Individual Homelessness Clients Served by Region July 1, 2006 – June 30, 2007 United Way Summit Meeting November 18, 2008

17. 17 United Way Summit Meeting November 18, 2008

18. 18 November Daily Census United Way Summit Meeting November 18, 2008 Emergency Shelter – MainSpring Projected Avg. Daily Census - 76 Actual Avg. Daily Census – 80.67 Average Meals - 242 Source: AgencyDash.com Emergency Shelter – Father Bill’s Place Projected Avg. Daily Census – 116.67 Actual Avg. Daily Census – 109.23 Average Meals – 270.6

19. 19 Examining the Trends Once we identified the chronically homeless we were able to pinpoint their service utilization rates and compare that with the utilization rates of the non-chronic. Our findings were as follows: oChronic clients served FY04 = 397 oTotal clients served in FY04 = 1285 o% clients that were chronic = 397/1285 or 30.8% oChronic clients served on 2/1/04* = 72 oTotal clients served on 2/1/04 = 146 o% clients served that were chronic = 72/146 or 49.3% Less than one third of the total clients were utilizing roughly half of the bed stays! * One of several randomly selected dates all of which showed similar results. United Way Summit Meeting November 18, 2008

20. 20 Measurable Outcomes from Quincy’s 10 Year Plan to End Chronic Homelessness o Reduce Inappropriate Discharges o Decrease Cost of Emergency Services o Increase Housing o Improve Regional Collaboration and Support

21. 21 Action Step: Reduce Inappropriate Discharges United Way Summit Meeting November 18, 2008

22. 22 Action Step: Reduce Inappropriate Discharges This data was shared with the Mass. Interagency Council on Homelessness as well as statewide advocacy groups such as Mass Housing and Shelter Alliance. This research resulted in: o A change in discharge policies from statewide systems of care. o A new Housing First pilot program assisting 20 young adults aging out of state systems.

23. 23 Action Step: Decrease Cost of Emergency Services After identifying the issue the continuum moved forward with a pilot Housing First project and studied the before and after results to determine if the model was an effective one. Our findings were as follows: Cost Benefit Analysis – Shelter Vs. Housing Hard costs per client at the shelter per year = $14,600. Hard costs per client at Claremont House per year = $11,195. Total savings per client = $3,405. Cost Benefit Analysis – Medical Costs The Claremont House study showed out of 12 women placed emergency room visits dropped from 22 visits prior to housing to 11 after housing and inpatient stays dropped from 44 to 4. Dr. Barber from Quincy Medical stated cost savings to the community were roughly $60,000 or $5000 per client for the first year of the study alone. United Way Summit Meeting November 18, 2008

24. 24 Action Step: Increase Housing Closed an emergency shelter due to lack of need and took 35 total beds offline. 2+ years ahead of pace on the 10 year plan goal to build up 100-120 housing units for the chronically homeless with 52 new units Quincy beats housing goal: City reports 20% drop in chronic homelessness (Source Patriot Ledger) United Way Summit Meeting November 18, 2008 Source: Quincy’s Annual Point in Time Count

25. 25 Action Step: Improve Regional Collaboration Our Community Initial Assessment Triage Shelter Program Supportive Services Re-housing & Stabilization Prevention Not Homeless Homeless XML SHORE (HMIS) AgencyDash.com (Non-HMIS) XML Application Inventory o Initial Assessment* o HUD HMIS Data Collection & Reporting** o Bed Register** o Non-Homeless Data Collection* o HUD XML and CSV Data Exchange*** o Custom Assessments*** o GIS Mapping* o Agency Directory* o Referral Passing Tools* o Services Tracking*** o Housing Inventory Chart Mgmt Tools* o Point In Time Counting Tools* o Advanced Reporting* o PATH Data Collection & Reporting* o Data Quality Monitoring Tools & Reports*** * = AgencyDash.com (non-HMIS) ** = SHORE (HMIS) *** = Both United Way Summit Meeting November 18, 2008

26. 26 Resources United Way Summit Meeting November 18, 2008

27. 27 Contact Information Robert Pulster Executive Director Interagency Council on Housing and Homelessness Executive Office of the Governor and Lt. Governor 100 Cambridge Street, 4th floor Boston, MA 02114 617-573-1113 Robert.Pulster@state.ma.us Matthew Simmonds President Simtech Solutions, Inc. 575 Washington St, Suite 2C Canton, MA 02021 617-395-6669 Matt@SimtechSolutions.com United Way Summit Meeting November 18, 2008