1. By Lindsey Ambrose Diversity, Equality and Inclusion Lead Diversity and Inclusion at St Andrew’s Healthcare: what and the how: Stonewall Healthcare Equality Index

2. Introducing St Andrew’s Healthcare specialist charity working with the NHS. Pathways: secure, locked, open rehabilitation and community-based service users as partners in care: – hospital/service design and development – patient information development group – positive and safe practice reference group – recruiting and training staff – BSL Flashmob… volunteering teaching hospital and national professional influence supporting community groups and events

3. Equality Allies Senior boards Patients and staff together Positive approaches Inclusive approaches Community LGBT Partnership Social media ambassadors – tweet! Putting the patient at the heart of what we do Beyond ‘not homophobic’ - welcoming Listening, discovering and responding Leo the Lion – and friends Our commitment to keep improving

4. Top 5 tips for organisations C elebrate success L isten- to what’s (not) said I ntegrate LGBT equality specifically M ake it easy for people to get involved B usiness - equality is everyone’s business – mainstream it!

5. Next steps LGBT equality Diversity-themed film clubs Inclusion in sport service user art competition Sports team bibs and vocational pathways project Gender variance and caring for transgender people Improved datasets Other Encouraging inclusive behaviours Reporting and responding to hate behaviour Accessible information

6. Thank you For more information please contact Lindsey Ambrose tel: 01604 616622 (text relay calls welcome) email: LRAmbrose@standrew.co.ukLRAmbrose@standrew.co.uk LinkedIn: https://uk.linkedin.com/in/lindseyrdemambrosehttps://uk.linkedin.com/in/lindseyrdemambrose My pronouns are ‘she’ and ‘her’