2. Anotace Didaktický učební materiál je zpracován pro žáky 4. ročníků maturitních oborů SOŠ. V úvodní části se žáci seznámí s definicí a s jednotlivými typy služeb. Materiál obsahuje úkoly pro žáky, uvádí vazbu TO HAVE SOMETHING DONE a v závěrečné části otázky k tématu. Inovuje výuku použitím interaktivní tabule. Metodický pokyn Materiál slouží k procvičení, doplnění a systematizaci slovní zásoby a gramatiky s celou třídou. Otázky k tématu lze zadat individuálně.

3. A SERVICE = a system that provides something that the public needs. It is organized by the government or a private company A service involves doing something for customers but not producing goods

4. Banking facilities Tourist services Passenger services Social services Commercial services Hotel services Postal services The Internet Police services Fire services Telecommunication services Maintenance and repair services Shopping

5. Posting letters parcels postcards Delivery letters parcels postcards newspaper Paying the bills invoices

6. Printed newspapers magazines TV/radio The Internet Searching information Entertainment E-books Communication E-learning E-Twinning

7. Account Open Draw money from Deposit money Cash dispenser/ATM Change money Banking Internet E-banking Home 24-hour

8. OFFERORDERFIND PROVIDE Types of accommodation: B&B, HOTEL, COTTAGE, VILLA, APARTMENT, YOUTH HOSTEL CAMPSITE

9. ALL- INCLUSIVE Includes accommodatiom, catering, services, trips FULL BOARD Accommodation in a hotel that includes three meals HALF BOARD Accommodation at a hotel that includes and an evening meal EUROPEAN PLAN B &B Charging a room only, without meals A service that provides a room to sleep in and a meal next morning in private houses and small hotels

10. Waste disposal Biological waste composing Waste recycling

11. Public in towns Bus Tram Underground Trolley-bus Road transport Passenger car Lorry Delivery van Truck / lorry Motorcycle Bicycle Railway transport A passenger train Fast train Express train Goods train Water transport Air transport Passenger ship Boat Cargo / freight ship Merchant ship Cargo steamer Ocean liner Cruiser A pleasure steamer A ferry Baloon Airship Passenger plane Freight plane Helicopter

12. Hairdresser Dry- cleaner laundry Shoe repair Custom tailor Repair service of electric appliances Car service TO SHAMPOO, CUT, DYE, BACK- COMB, LACQUER HAIR TO DRY-CLEAN, REMOVE STAINS TO LAUNDER TO HEEL, SOLE THE SHOES TO HAVE CLOTHES SEWN TO HAVE A GADGET REPAIRED TO HAVE A CAR REPAIRED, SERVICED

13. Banking facilities Tourist services Commercial services Means of transport Health services Services provided on the basis of health insurance in state and private health centres Bank accounts, changing money, … Public transport in towns, railway ransport, air travel, … TV, radio, the Internet, telephone operators All-inclusive services B&B, full board, half board

14. I´d like to have my hair cut.My car needs servicing. I need to get my boots repaired. I need to change some money. I have to post a registered letter. My car is dirty.My winter coat needs cleaning. I ´d like to order B&B.

15.  HAVE SOMETHING DONE  I HAVE MY SHOES REPAIRED  Podmět + HAVE + Předmět + Příčestí trpné I HAD MY SHOES REPAIRED YESTERDAY.

16.  USE THE PHRASE IN SIMILAR SENTENCES:  MY CLOTHES / CLEAN / YESTERDAY  MY WATCH / REPAIR  MY CAR / WASH / TOMORROW I HAD MY CLOTHES CLEANED YESTERDAY. I AM GOING TO HAVE MY CAR WASHED TOMORROW. I HAVE HAD MY SHOES REPAIRED

17.  How often do you use various types of services?  What is the difference between public and private services?  What are the most modern means of communication?  Are there any security issues of the Internet?  What are some advantages / disadvantages of television / radio / the Internet?  Which do you prefer: sending / communicating by post or by e-mail? Why?

18.  Which means of transport do you: like best / use every day / travel on holiday / consider the safest – fastest – most comfortable – ecological?  What do you think is the best method of payment doing every day shopping / travelling abroad?  When and where do you usually change money when travelling abroad?  What types of credit cards do you know / use?

19.  Which types of accounts do you know / will you use in the future?  What do you need if you want to open a new bank account?  Would you like to have a daily limit on your payment card?  How would you like to get your account statements?  What can be done to improve the service in restaurants and shops?

20. General Topics: Activities. Bridge: The Easy Way to English. 2010, roč. 13, 05-06, s. 45. Autorem materiálu a všech jeho částí, není-li uvedeno jinak, je Dr. Anna Štiplová.