1. exploreengage elevate explore engage elevate Presented By: Laura Murphy, Turnkey Technologies

2. exploreengage elevateexploreengage elevate What is it? It’s a suite of utilities that System Admins, Partners, Support Engineers and Developers use to diagnose issues that may come up in Dynamics GP and so much more! Think of it as the Professional Services Tools Library for IT……….

3. exploreengage elevateexploreengage elevate Why use it?

4. exploreengage elevateexploreengage elevate Audience Question… A:I already Use The SDT? B:I do not use the SDT, but I’ve heard of it. C:I’ve never heard of the SDT.

5. exploreengage elevate The Support Debugging Tool can be used for many purposes. For example: It can help you identify the specific series of events which lead up to an issue or bug in the code are occurring. It can be used to quickly and simply turn on all logging and profiling capabilities without restarting the application. This can be useful when looking at performance problems. It can be used to find details about dictionary resources and other security objects. It can be used to identify resources (forms, reports and tables) causing security access issues. It can be used to enable and disable third party products or change the order of the products in the launch file. It can be used to export data from and import to any table. It can be used to run SQL or Dexterity scripts without needing Dexterity or SQL Administration Tools installed. It can be used to capture and email or save screenshots of all open windows and a system status report. It can be used to send email to the system administrator, even on systems without a locally installed Outlook client. It can assist in resolving issues with reports using Report Writer (RW) user defined functions. It can roll out Dex.ini setting changes to all workstation in a system.

6. exploreengage elevateexploreengage elevate Agenda Navigation Standard v. Advanced Mode Features Sources for SQL Scripts SDT Configuration and Best Practices Questions References

7. exploreengage elevateexploreengage elevate Navigation

8. exploreengage elevate Standard v. Advanced Mode Features Standard Mode Features Advanced Mode Features  Automatic Debugger Mode Setup  Dictionary Control  XML Table Export  XML Table Import  Runtime Execute  SQL Execute  Configuration Maintenance  Administrator Settings (4 tabs)  Dex.ini Configuration

9. exploreengage elevate Demonstration

10. exploreengage elevate Standard Mode Features

11. exploreengage elevate Automatically Install Chunk Files

12. exploreengage elevate Suppress sound on errors

13. exploreengage elevate Suppress Date Change Dialog

14. exploreengage elevate Send Email

15. exploreengage elevate Screenshot Tool OR

16. exploreengage elevate Email of Screenshot (plus)

17. exploreengage elevate Resource Information

18. exploreengage elevate Find tables that contain a field

19. exploreengage elevate Find a window and it’s security information

20. exploreengage elevate Security Information

21. exploreengage elevate Demonstration

22. exploreengage elevate Advanced Mode Features

23. exploreengage elevate Test/Historical Company Message

24. exploreengage elevate Put Company/User ID in Window Title

25. exploreengage elevate Change Window Colors

26. exploreengage elevate Default Email Setup

27. exploreengage elevate Export settings from Source Database

28. exploreengage elevate Import settings to Destination Database

29. exploreengage elevate Execute SQL Commands from GP not SQL

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31. exploreengage elevate Sources for GP SQL Scripts

32. exploreengage elevate

33. exploreengage elevate DEX SQL LOG

34. exploreengage elevate SQL Profile Tracing

35. exploreengage elevate DEX SQL LOG

36. exploreengage elevate SDT Configuration and Best Practices SDT doesn’t use SQL tables to store configuration settings but uses an XML file instead Install on all workstations (.cnk file) Use a single setup file in shared location Location automatically controlled by using Administrator specified settings Set Security to allow all users to access Standard Mode features Set Security to allow administrators to access Advanced Mode features Setup Standard Mode of SDT for non-Administrative users For hosted environments, use SQL Execute rather than SQL Studio Management Console

37. exploreengage elevateexploreengage elevate

38. exploreengage elevateexploreengage elevate Support Debugging Tool Training Workbook http://www.maximumglobalbusiness.com/files/downloads/conv2012/Support_Debugging_Tool_Training_Workbook.pdf Developing for Dynamics GP http://blogs.msdn.com/b/developingfordynamicsgp/archive/2009/08/05/installing-the-support-debugging-tool-for-microsoft- dynamics-gp-faq.aspx The Dynamics GP Geek Blog http://dyngpbeat.wordpress.com/2013/10/07/use-the-support-debugging-tool-to-tackle-gp-security-issues/ Belinda Allen, Microsoft MVP Leslie Vail, Microsoft MVP

39. exploreengage elevate explore engage elevate Presented By: Laura Murphy, Turnkey Technologies lmurphy@turnkeytec.com (636) 237-2287