1. Dallas Court Case Management Training Payment Processing Training – City of Dallas, TX Carol Gauntt and Eddy Perez

2. © Tyler Technologies 2012 2 Objectives Clerks should be able to: Locate and navigate through the Cash Collections application Receive payments from cases and bonds Take payments on Payment Groups Process refunds on overpayments Perform end-of-day processing Use macros where appropriate Print reports, miscellaneous forms, and documents related to the financial process Manage Bonds

3. © Tyler Technologies 2012 3 Payment Processing Quiz 1.There are only two types of payments taken in cash collections, Payments and Bonds. a.True b.False

4. © Tyler Technologies 2012 4 Payment Processing Quiz 1.There are only two types of payments taken in cash collections, Payments and Bonds. a.True b.False

5. © Tyler Technologies 2012 5 Payment Processing Quiz 2.Payment methods include, but are not limited to which of the following? a.Cash b.Check c.Credit Card d.All the above

6. © Tyler Technologies 2012 6 Payment Processing Quiz 2.Payment methods include, but are not limited to which of the following? a.Cash b.Check c.Credit Card d.All the above

7. © Tyler Technologies 2012 7 Payment Processing Quiz 3.The choice to take a payment or take a bond is dictated by which of the following? a.Payment Method b.Transaction Code c.Citation Number d.Defendant’s name.

8. © Tyler Technologies 2012 8 Payment Processing Quiz 3.The choice to take a payment or take a bond is dictated by which of the following? a.Payment Method b.Transaction Code c.Citation Number d.Defendant’s name.

9. © Tyler Technologies 2012 9 Payment Processing Quiz 4.A cashier can take a payment that is not related to case filed in criminal court module. a.True b.False

10. © Tyler Technologies 2012 10 Payment Processing Quiz 4.A cashier can take a payment that is not related to case filed in the criminal court module. a.True b.False

11. © Tyler Technologies 2012 11 Payment Processing Quiz 5.In order to close out the money at the end of the day, the clerks must close their batches. a.True b.False

12. © Tyler Technologies 2012 12 Payment Processing Quiz 5.In order to close out the money at the end of the day, the clerks must close their batches. a.True b.False

13. © Tyler Technologies 2012 13 Payment Processing Quiz 6.Payments using multiple tender types cannot be taken on one receipt. a.True b.False

14. © Tyler Technologies 2012 14 Payment Processing Quiz 6.Payments using multiple tender types cannot be taken on one receipt. a.True b.False

15. © Tyler Technologies 2012 15 Payment Processing Quiz 7.Payments against multiple defendants can be posted on a single receipt. a.True b.False

16. © Tyler Technologies 2012 16 Payment Processing Quiz 7.Payments against multiple defendants can be posted on a single receipt. a.True b.False

17. © Tyler Technologies 2012 17 Payment Processing Quiz 8.If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a.True b.False

18. © Tyler Technologies 2012 18 Payment Processing Quiz 8.If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a.True b.False

19. © Tyler Technologies 2012 19 Payment Processing Quiz 9.If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a.True b.False

20. © Tyler Technologies 2012 20 Payment Processing Quiz 9.If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a.True b.False

21. © Tyler Technologies 2012 21 Payment Processing Quiz 10.Cash Bonds can be entered through cash collection and through the Bond program. a.True b.False

22. © Tyler Technologies 2012 22 Payment Processing Quiz 10.Cash Bonds can be entered through cash collection and through the Bond program. a.True b.False

23. © Tyler Technologies 2012 23 Payment Processing Quiz 11.Clerks can void a cash bonds. a.True b.False

24. © Tyler Technologies 2012 24 Payment Processing Quiz 11.Clerks can void a cash bonds. a.True b.False

25. © Tyler Technologies 2012 25 Questions/Notes