1. May 31 st 2012 Technology supporting Coaching – John Gray 1 Using Technology to Support Coaching – Online Coaching? John Gray Coach to Learn This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License

2. May 31 st 2012Technology supporting Coaching – John Gray 2 Introduction

3. May 31 st 2012Technology supporting Coaching – John Gray 3 Questions about Online Coaching What do we mean by coaching? What do we mean by online coaching? Is there a difference and for whom?

4. May 31 st 2012Technology supporting Coaching – John Gray 4 What forms of Technology? Information – static web sites Asynchronous text based communication Live text based communication Audio based communication Video based communication Virtual worlds interaction

5. May 31 st 2012Technology supporting Coaching – John Gray 5 What does this Look Like? Coach on the Desktop / App on your Lap Email Chat / Skype Facebook, Twitter, LinkedIn Elluminate Second LIfe

6. May 31 st 2012Technology supporting Coaching – John Gray 6 Do Coaches Use Technology to Support Coaching? Therapeutic Innovations in Light of Technology Magazine survey – Jan 2012 Asked if they prefer f2f before online : No=75%, Yes=25%

7. May 31 st 2012Technology supporting Coaching – John Gray 7 Impact on Coaching Differences between f2f and online Recognition of IT literacy of clients Potential conflict re confidentiality, trust etc Benefits of online approach What do you think about this

8. May 31 st 2012Technology supporting Coaching – John Gray 8 Technology for the Future Emerging use of Second Life Truly a virtual Office Can create spaces unlikely to be visited Avatars to represent current state Safe haven to investigate and simulate barriers Could do group coaching where anonymity is maintained…

9. May 31 st 2012Technology supporting Coaching – John Gray 9 Some Tips for Using Technology to Support Coaching (TILT) Everything is data Use the same sensory system as your client The skills to develop a bond are same as for f2f Set agreements early Before responding check the tone, and needs of any request Slow down, reread and proof read everything before sending Use humour to make and keep contact Keep the coaching interesting – big picture then specifics Be creative, use all technologies available – youtube, wikis, blogs etc Be generous with your responses

10. May 31 st 2012Technology supporting Coaching – John Gray 10 Conclusions Technology can complement coaching Can broaden access to coaching Can enhance/refine interaction between coach and client Clear need for coach and client to understand the issues around security – and hence confidentiality and trust.