2. 1.Relationships & Communication2.Business Negotiation Etiquette3.Business Card Etiquette4.Model of communication with the Turks5.Secret of cross-cultural communication

3. Turks prefer to do business with those they know and respect. Turks do not require as much personal space as many other cultures and will stand close to you while conversing. Questions about family. Questions about country, their culture and history. Eye contact.

4. your ability to build effective personal relationships clearly outlined and well presented proposal. Turks are primarily oral and visual communicators Do not use deadlines or pressure tactics It may not always be necessary to focus on financial benefits when negotiating

6. Model of communication with the Turks 1. 1.Planning of negotiations Research of: Turkish culture, history, economy, policy, business aspects. 2. Networking- creating the atmosphere of trust. 2. Tell about yourself (presentation) and know your partner (his daily life, family, hobbies). 3. 3.Defining “the rules of the game” Discuss the way of negotiation. Include in the negotiation plan small coffee breaks. Be ready to the personal questions during business communication 4. Finding the position of cooperation 4. Define matching and different interests. Demonstration of readiness to make concessions. 5. 5. Resolution of conflicts Show that your vision of the deal is beneficial for both sides. 6. Adoption of decisions 6. The achievement of the result. Fixation of the decision in binding form

7. Some one hurts you He wanted it Don't show that you are offended. That is exactly what he wanted He didn'tForgive himHe didn't want it