1. Solving the People Puzzle Understanding Personality and Behaviour and how it relates to workplace resilience.
Get attention
Show slide 1
Each person has their own personality style. To be an effective team member you not only need to understand your own style but to recognise others.
If you can do this, you will be able to flex and meet the needs of people you are working with.
Link to previous session/learning
Yesterday we introduced you all to the concept of learning styles. Your learning style and your communication style form part of the foundation of your unique personality.
Objectives .
The aim of this session is to allow participants to recognise and have an understanding of the four different personality styles in the DISC format.

2. Your Profile Stimulate motivation for learning
Understanding personality is an integral part of relationship building. Stress to the new recruits relevance to this unique profession.
Slide 2
Conduct profiles / self assessments with recruits. I will now give you the analyser.
Give each student a copy of the analyser with graph and interpretation definitions.
Explain how to complete and allow approximately 5-8 minutes.
When answering the questions, be instinctive and don’t ponder each answer for too long.
Having completed it, get the students to plot their results on the graph.

3. Power of the Environment?
As environment changes, a person’s styles may change
Home
Work
Family
Friends
Sport
Show slide 4.
When looking at personalities and behaviour, our environment may dictate how we will act. For example, you may behave differently at work than you do at home or with your friends.
Expand upon this concept and enquire with students as to why this may be the case.
Community

4. Different DISC Styles I D C S Active Roles Passive Roles` I D
People-Oriented
Task-Oriented C S
Passive Roles 4

5. Dimensions of BehaviourC
How you see the Environement
How you respond to the Environement S
Assertive
Non-Assertive
Stressful
Non-Stressful 5
Persolog GmbH

6. D Style – 3% of Population
Dominant, Determined, Driver
Likes to take on active roles and is task-oriented
Main Features: Good problem solver; risk taker; strong ego; self-starter; goal-oriented.
Value to Group: Good motivator; good at organising events; values time; results-oriented.
Danger Zones: Argumentative; does not like routine; oversteps authority at times; can be pushy
Greatest Fear: Being taken advantage of - losing independence and control
Session Body Theory or knowledge to present the key pointsShow slide 3. Have you ever wondered How and Why you do the things that you do? With the aid of your profile results we may be able to answer these questions ….Show slide 4.When looking at personalities and behaviour, our environment may dictate how we will act. For example, you may behave differently at work than you do at home or with your friends.Expand upon this concept and enquire with students as to why this may be the case.The format we will be using today is based on a formula known as DISC. What is DISC?Show slide 5 and discuss.DISC is a system used to describe behaviour and personality in a way that “opens” a doorway of communication.DISC is a universal language, easily observable and one of the most highly validated instruments of its kind.DISC style identifies the interaction of four factors, but strongly argues against any form of labeling people.DISC measures the needs-driven motivation portion of our personality.Show slide 6Expand upon DISC / Polygraph and wonder woman – what is the common denominator here ?DiscussActivities or participation to apply the new learningShow slide 7As you can see, your plot should indicate towards one area more than the others. The four different areas can be explained using the following slide. In addition to the descriptors on your handouts.Show slide 8 Show slides 9 – 24 Discuss strengths, weaknesses as detailed on slides – self explanatory. So what does this show?That you can still be a leader/Successful, regardless of your behaviour or personality style. But in order to be successful you need to be able to understand where you are and flex between different styles.Now let’s look at each area in more detail.Now let’s look at a ‘D’ personality. How many of you scored higher in this area? Now let’s look at an ‘I’ personality. How many of you scored higher in this area? Now let’s look at an ‘S’ personality. How many of you scored higher in this area? As I mentioned earlier, most of the population are in this category.Can you see any initial problems that may occur in relation to policing? A. The groups should identify that resistant to quick change could be an issue in a variety of areas of policing. Finally, let’s look at a ‘C’ personality. How many of you scored higher in this area? So what does this show?That you can still be a leader/Successful, regardless of your behaviour or personality style. But in order to be successful you need to be able to understand where you are and flex between different styles. Summary or review of the key pointsIn summary, We have seen that all of us have different personalities and traits. In order to be an effective leader we need to recognise our own and those of the people we lead. And be able to flex according to their needs and the needs of others. Session Conclusion To conclude the session, ensure the following:Outcomes – Check with participants that the session objectives have been achievedFeedback – Request that the session feedback forms are completed.Future – Further information on this topic can be found with the Leadership faculty at the Academy . 6

7. D - General Characteristics
Demanding
Direct
Controlling
Ambitious
Risk-taking
Strong-willed
Competitive
Judging
Extroverted
Skeptical
Change-Oriented
Fight-Oriented 7

8. D – Limitations... Oversteps authority Argumentative Aggressive
Obstinate
Impatient
Self-absorbed
Hard to admit he/she is wrong 8

9. Dominant, Direct, Decisive
Famous “D’s”
Bruce Lee
Oprah Winfrey – DS or DI
Richard Nixon – DC
Hillary Clinton
Tony Abbott
Kyle Sandilands

10. I Style – 12% of Population
Influencing, Inspiring, Impulsive
Likes to take on active roles and is People-oriented
Main Features: Outgoing; talkative; enthusiastic; persuasive; optimistic, trusting; emotional.
Value to Group: Good encourager; good sense of humour; peacemaker; creative problem solver.
Danger Zones: Inattentive to detail; prefers popularity to tangible results; “convenient” listener; may be disorganised.
Greatest Fear: Rejection; loss of social approval. 10

11. I – General Characteristics
Sociable
Optimistic
Talkative
Perceiving
Enthusiastic
Persuasive
Extroverted
Poised
Trusting
Popular
Independent
Flight-Oriented 11

12. I – Limitations… More concerned with popularity than tangible issues
Inattentive to detail
Short attention span
Becomes too involved
Too talkative-tells long stories
Too impatient with being alone 12

13. Influencing, Inspiring, Interacting
Famous “I’s”
Mohamad Ali
Shane Crawford
Bill Clinton 42nd President USA
Robin Williams
Sam Newman

14. S Style – 69% of Population
Steady, Supportive, Stable
Likes to take on passive roles and is people-oriented
Main Features: Warm; friendly; understanding; patient; easy going; good at follow-through.
Value to Group: Good listener; team player; loyal; reliable; dependable; patient & empathetic.
Danger Zones: Resistant to change; “holds it” inside; difficulty prioritising; overly sensitive.
Greatest Fear: Loss of security and stability- unplanned change 14

15. S – General Characteristics
Indirect
Loyal
Cooperative
Accepting
Optimistic
Perceiving
Passive
Patient
Possessive
Introverted
Resistant to change
Covert resister 15

16. S – Limitations… Resistant to change Takes a long time to adjust
Sensitive to criticism and confrontation
Difficulty establishing priorities
Difficulty making quick decisions
Stuck in their ways 16

17. Steadiness, Stable, Secure, Supportive
Famous “S’s”
Angelina Jolie
Anna Bligh
Mother Teresa
George W Bush 43rd president of the USA

18. C Style – 16% of Population
Competent, Compliant, Cautious
Main Features: Thinks things through; accurate; high standards; careful; systematic; precise.
Value to Group: Good organiser; follows directions; even-tempered; clarifies solution well.
Danger Zones: Finds fault easily; focused on details and may miss the big picture; too critical at times
Greatest Fear: Criticism of work and efforts.
Likes to take on passive roles and is task-oriented 18

19. C – General Characteristics
Indirect
Calculating
Low-key
Stable
Controlling
Cautious
Pessimistic
Judging
Systematic
Accurate
Introverted
Fight-Oriented 19

20. C – Limitations…
Needs to have clear-cut boundaries for actions/relationships
Bound by procedures and methods
Gets bogged down in details
Prefers not to verbalise feelings
Overly critical
Lacks compassion for self and others 20

21. Correct, Conscientious, Careful
Famous “C’s”
Bruce McIvaney
Mark Johns (State Coroner)
Leonard Nimoy
Jimmy Carter 39th President of USA
Tiger Woods
HRH Queen

22. Emotional Survival Understand who you are. Identify your weaknesses
Flex to suit environment
Destructive Hyper-vigilance
Aggressive ‘Personal Time Management’ and goal setting
Victim orientation? - Survivor Orientation?

23. Destructive Hyper-vigilance
Aggressive ‘Personal Time Management’ and goal setting
Victim orientation? - Survivor Orientation?
Put time into important personal relationships.
Fitness
Watch stress related consumerism.