1. 1 Local Services

2. 2 Local Services Pledge “Local Services will endeavour to ensure that all clinical staff offer every significant supporter of our patients the opportunity to share their story and say how it is for them, thus enabling the service user to have a gold standard assessment”

3. 3 MHSOP Highlights  Focused work through Triangle of Care  Social Prescribing  Carers Pathway in Care Planning  Living Well with Dementia  Compass Workers

4. 4 MSHOP Compass Workers  Paid peer support for carers of people with moderate to severe dementia living at home  Bridge between carers and services, emotional support and navigation of “maze”  Flexibility: ○ “out of hours” service if needed support after move into care ○ support after bereavement

5. 5 “Where have you been all this time?” “Being able to talk to someone who understands just how it is has made me feel so much better knowing I’m not alone in this.” (Carer) “After our talks I always feel better about what I’m doing.” (Carer)

6. 6 Carer’s experience of Compass  76% felt Compass had had a positive effect on their own health and wellbeing  93% stated Compass had helped with their caring role

7. 7 Adult Mental Health  A dedicated AMH lead  A Carers, Family and Friends Forum happens bi-monthly  All 40 of the teams have a designated Carer Lead  All teams have utilised the Triangle of Care Audit Document  Some teams also have a designated Family Work Lead  City Carer Support Service  Open Dialogue Training and Steering Group  Hosted a number of Conferences and Think Family roadshows via the Live Project.

8. 8 Adult Mental Health  All teams have a Carer Strategy Implementation Plan in progress  Partnership working ○MIND, Carers Trust, Carers Federation, Recovery College  Bracken House  Assertive Outreach Team - Bassetlaw,  Adult Mental Health and the Involvement Team: ROSIE’S  Time to Talk ○in partnership with Carers and the Live Project

9. 9 “We have a monthly forum where past, present, future and local carers, family and friends can come along to meet other carers, whilst having support from the carer champion, carer leads and the carer peer support volunteer. We have guest speakers attend the forum and we also have evening meals to socialise which people really seem to enjoy. Recent and forthcoming speakers include Pharmacy, the consultant, peer support worker, solicitors to discuss Wills, Probate and Lasting Powers of Attorney”. Angela Purdue, Unit Manager, Bracken House

10. 10 CAMHS Services  Self Harm Team ○Information evenings with guest speakers  Self-harm assessments at QMC ○Parents/carers are part of the assessment process and are seen separately and then are part of the management/care planning ○Receive copy of care plan

11. 11 CAMHS Services  Adolescent Unit ○Weekly Step Ahead meetings following ward rounds to meet with parents and young people. ○Families are invited to attend CPA/CPA every 4-6 weeks

12. 12 Going for Gold  Routinely Offering Carers Assessments  Sharing of Evidence/Showcase Good Work  Updated and Relevant Information  Advocacy and Signposting  Standardisation of Practices