2. Linda Herman Kaplan University Measurement and Decision Making GB519-03 Professor Larry Sallee July 12, 2011

3. View our gallery to see examples of pictures that have been used to make the Custom Picture Plates...

4. Stock for all Federal Agencies by GSA You may purchase our items through GSA Schedule Contract # GS-07-F-0083H GSA Schedule Contract # GS-07-F-0083H

5.  CUSTOM PLATES  1. OUTSIDE VENDOR  2. INTERNET SEARCH  3. ????????????  INSTITUTION  DISHES  1. GSA ADVANTAGE CONTRACTS  2. INTERNET SEARCH  3. ???????

7. 6 WAYS TO INCREASE SALES 1. Set up a sales incentive program. Give your sales staff a reason to get out there and sell, sell, sell. Why do so many businesses that rely on their sales staff to drive sales have incentive programs in place? Because offering their sales staff the trips and/or TVs for x amount of sales works. 2. Encourage your sales staff to upsell. Essentially, upselling involves adding related products and/or services to your line and making it convenient and necessary for customer to buy them. http://sbinfocanada.about.com/od/salesselling/a/increasesales.htm

8. 3. Give your customers the inside scoop. Lesson: if you have a promotion or sale coming up, tell your customers about it. They’ll come back – and probably bring some friends with them too. (And don't forget - you can give your customers the inside scoop by emailing or calling them, too.) 4. Tier your customers. There should be a clear and obvious difference between regular customers and other customers – a difference that your regular customers perceive as showing that you value them. How can you expect customer loyalty if all customers are treated as “someone off the street”? There are all kinds of ways that you can show your regular customers that you value them, from small things such as greeting them by name through larger benefits such as giving regulars extended credit or discounts.

9. 5. Set up a customer rewards program. We’re all familiar with the customer rewards programs that so many large businesses have in place. But there’s no reason that a small business can’t have a customer rewards program, too. It can be as simple as a discount on a customer’s birthday or as complex as a points system that earns various rewards such as discounts on merchandise. Done right, rewards programs can really help build customer loyalty and increase sales. 6. Distribute free samples to customers. Why do so many businesses include free samples of other products when you buy something from them? Because it can increase sales in so many ways. As the customer who bought the original product, I might try and like the sample of the new product and buy some of it, too. Or I might pass on the sample to someone else, who might try the product, like it, and buy that and other products from the company. At the very least, the original customer will be thinking warm thoughts about your company, and hopefully telling other people about your products.

10.  CURRENT Materials  Cardboard Boxes  Plastic Shrink Wrap  Styrofoam Peanuts  Bubble Wrap  Paper  ALTERNATIVES  How can the current materials be used in a less costly manner???

11. COST OF MATERIALS USED FOR ALL PRODUCT LINES Shipping labels are currently ordered via Staples at a rate of $27 where the company could order labels from U-Line for $20. Staples labels require an ink printer for printing and U-Line has a thermal label that is compatible with the UPS shipping label printer (Staples, 2011). An additional cost to the Staples labels is the need for more than one size label to produce labels with and without bar codes. The U-Line system is designed to only use what is actually printed so there is less multi- printing and less waste (U-Line, 2011). Reworking the packaging process could help to reduce the cost of overhead. Rather than use a box to package certain dishes by the dozen the company could shrink wrap the pieces in dozens and then use one box for shipping multiple dozens. Current method uses 2 boxes. The potential savings would be fourteen cents per dozen if ordered from U- Line. Cases of bags require less storage space in the warehouse than cardboard boxes.

12. Ordering in bulk would reduce initial costs. Larger quantities ordered from U-Line would reduce the product price. Generally, cardboard boxes reduce by a penny per box by ordering in larger quantities (U-Line, 2011). The other savings passed on by U- Line is shipping costs (Marie, 2011). The larger the order the lower the shipping costs. U-Line will reduce the package price of cotton gloves by at least a dollar per carton by ordering more packages (U-Line, 2011). Generally, the company ships over 100 boxes a week. The photo plate department requires three different box sizes, uses most of the tissue paper and other packaging materials. Reducing shipping costs for this department would alleviate excessive costs in the shipping and processing departments. It is not uncommon for this department to ship over 100 boxes per week. The negative to ordering more boxes is warehousing the boxes and supplies. On the positive side, there is ample room for the boxes as very few products are stored in the warehouse under JIT production methods. Halsey Inc. could save additional funds by shipping larger orders in larger boxes. Companies who order over 100 plates should expect to have their product packed in a box that is designed to hold that many plates rather than breaking the order up into four separate boxes. This would also reduce the shipping cost to the customer. Shipping one box will cost less than shipping four boxes in the one hundred piece order scenario. Halsey Inc. should look to using less costly packing and shipping methods that will increase profits, reduce costs, and encourage more repeat sales.

13. Poly Bags 1 carton 5 cartons 10 + cartons 8X10 $.15 2 $.14 4 $.136 9X12 $.18 $.17 $.16 Cardboard Boxes MODEL NO. INSIDE DIM. L x W x H PRICE PER BOX BUNDL E/ BALE QTY. LBS. / BND L. ADD TO CART 25100250500 1,00 0+ S- 13287S- 13287 3 x 3 x 3"$.20$.19$.18$.17$.1625/ 30 00 2 S-4040 4 x 4 x 4".17 25/ 25 00 3 S-4050 5 x 5 x 5".23 25/ 18 00 5 S-4062 6 x 6 x 6".26 25/ 18 00 7 S-4315 7 x 7 x 7".35 25/ 90 0 10 S-4084 8 x 8 x 8".39 25/ 90 0 12 S-4094 9 x 9 x 9".47 25/ 60 0 16 S-4105 10 x 10 x 10".48 25/ 50 0 19 S-4316 11 x 11 x 11".91.81.78.68.6625/ 50 0 22 S-4125 12 x 12 x 12".64 25/ 50 0 27 S-4317 13 x 13 x 13".86 25/ 50 0 31 S-4142 14 x 14 x 14" 1.00 25/ 25 0 38 S-4318 15 x 15 x 15" 1.14 25/ 25 0 38 S-4166 16 x 16 x 16" 1.25 25/ 12 5 47 S-4172 17 x 17 x 17" 2.101.871.701.551.4625/ 15 0 53 S-4185 18 x 18 x 18" 1.56 20/ 12 0 48 S-4860 19 x 19 x 19" 2.392.192.131.941.8110/ 12 0 27 S-4201 20 x 20 x 20" 2.01 10/ 12 0 29 ▪ S- 14288S- 14288 21 x 21 x 21" 3.042.812.622.452.2415/ 15 0 46 ▪ S-4319S-4319 22 x 22 x 22" 2.40 10/ 12 0 34 ▪ S-4247S-4247 24 x 24 x 24" 2.96 10/ 12 0 42 Qty. Per Carton 500 bags

14. State of NatureAction use 100 boxes use 150 boxes use 300 boxes use 400 boxes order 25 boxes prob..45 $ 18.00 $ 27.00 $ 54.00 $ 72.00 order 100 boxes.3 $ 19.00 $ 28.50 $ 57.00 $ 76.00 order 250 boxes prob..15 $ 18.00 $ 27.00 $ 54.00 $ 72.00 order 500 boxes prob..1 $ 17.00 $ 25.50 $ 51.00 $ 68.00 PAY OFF TABLE

15. COST REDUCTIONS AND INCREASED ADVERTISING = INCREASED SALES AND PROFITS Material costs, Labor costs and Shipping Costs Advertising Costs and Sales NET PROFIT

16. Turner, Brenda. (2007, July 10). About Us-Halsey Inc. Retrieved June 20, 2011, from Halsey Inc: http://halseyinc.com Staples. (2011, June 28). Retrieved June 28, 2011, from Staples: http://www.staples.com/ U-Line. (2011, June 28). Retrieved June 28, 2011, from U-Line: http://www.uline.com/ Marie. (2011, June 28). Customer Service at U-Line. (L. Herman, Interviewer) Ward, S. (2011). 6 Sure Ways to Increase Sales. Retrieved July 12, 2011, from About.Com, Small Business Canada: http://sbinfocanada.about.com/od/salesselling/a/increasesales.htm REFERENCES: