1. Mediation and Negotiation, NONVERBAL BEHAVIOR,cPC

2. Report Pending cases-293901 in HCD Appellate Division-9375 Lower judiciary-1525899 Present judicial capacity take 70 years If no case file than - Civil suits disposal -2 years and nine months Criminal cases-1 year 10 months

3. Nonverbal behavior Mediator should have knowledge.

4. I´M BORED!

5. BITING LIPS - I´M ANXIOUS!

6. ARMS CROSSED - I´M NOT INTERESTED...

7. ARMS CROSSED AND WRINKLING THE FOREHEAD - I´M MAD!

8. LEGS CROSSED - Protective and negative, shielding the person from other people and their ideas. Tension and greater anxiety. Crossed legs can also mean that the person wants to visit the toilet

9. BITING NAILS – NERVOUS, IMPATIENT, IRRITATED

10. ROLLING EYES – CONFUSED, ANNOYED, IMPATIENT

11. SCRATCHING HEAD – CONFUSED

12. TAPPING FOOD – IRRITATED, IMPATIENT

13. Mediation

14. Gesture: Brisk, erect walk Meaning: Confidence Gesture: Standing with hands on hips Meaning: Readiness, aggression Gesture: Sitting with legs crossed, foot kicking slightly Meaning: Boredom Gesture: Sitting, legs apart Meaning: Open, relaxed Gesture: Arms crossed on chest Meaning: Defensiveness

16. Gesture: Walking with hands in pockets, shoulders hunched Meaning: Dejection Gesture: Hand to cheek Meaning: Evaluation, thinking Gesture: Touching, slightly rubbing nose Meaning: Rejection, doubt, lying Gesture: Rubbing the eye Meaning: Doubt, disbelief Gesture: Hands clasped behind back Meaning: Anger, frustration, apprehension

18. Gesture: Locked ankles Meaning: Apprehension Gesture: Head resting in hand, eyes downcast Meaning: Boredom Gesture: Rubbing hands Meaning: Anticipation Gesture: Sitting with hands clasped behind head, legs crossed Meaning: Confidence, superiority Gesture: Open palm Meaning: Sincerity, openness, innocence

20. Gesture: Pinching bridge of nose, eyes closed Meaning: Negative evaluation Gesture: Tapping or drumming fingers Meaning: Impatience Gesture: Steepling fingers Meaning: Authoritative Gesture: Patting/fondling hair Meaning: Lack of self-confidence; insecurity Gesture: Quickly tilted head Meaning: Interest

22. Gesture: Stroking chin Meaning: Trying to make a decision Gesture: Looking down, face turned away Meaning: Disbelief Gesture: Biting nails Meaning: Insecurity, nervousness Gesture: Pulling or tugging at ear Meaning: Indecision Gesture: Prolonged tilted head Meaning: Boredom

23. PROBLEM-CUSTODY My wife is such a selfish person, she cares only about her patients and nothing else. If her own kids are sick,she would still be off to the hospital to care for her patients. I cannot imagine her giving any time to the kids if they are really in trouble.

24. Problem HOUSING DISPUTE I want this burn out right. He was late with his rent this month and I don’t want this kind of trouble. The apartment looks like a cyclone hit it. Everything is broken.it is a mess. They have no sense of cleanliness or respect for property.

25. NEGOTIATION DISTRIBUTIVE AND INTEGRATIVE BARGAINING TRANSACTION NEGOTIATION –UNIVERSITY DISPUTE NEGOTIATION-TENANTS