1. HOW TO SAY ANYTHING TO ANYONE……….. By Polly Alles

2. Communication Void

3. GOALS TEACH YOU HOW TO ASK FOR WHAT YOU WANT AT WORK IMPROVE RELATIONSHIPS BUSINESS/PERSONAL REDUCE GOSSIP/DRAMA CREATE CLEAR EXPECTATIONS TAKE ACTION ON YOUR OWN FEELINGS OR IDEAS HOW TO ESTABLISH CANDID ENVIRONMENTS GET WHAT YOU ASK FOR GIVING AND RECEIVING CANDID FEEDBACK DEALING WITH DIFFICULT SITUATIONS BUILDING TRUST WITH CANDOR MANAGING WITH CANDOR

4. CANDOR

5. WHY CANDOR? DOCTOR IS UNPROFESSIONAL? ACCOUNTANT MAKES MISTAKE? RESTAURANT SERVICE VENDOR MISTAKE BOSS DOES/SAYS SOMETHING DO WE SPEAK UP? 90% OF THE TIME – NO WE DON’T WANT TO DAMAGE RELATIONSHIPS VALIDATION

6. HOW DO WE GET IT? “You know, sometimes all you need is twenty seconds of insane courage. Just literally twenty seconds of just embarrassing bravery. And I promise you, something great will come of it.” ― Benjamin Mee, We Bought a Zoo: The Amazing True Story of a Young Family, a Broken Down Zoo, and the 200 Wild Animals That Change Their Lives ForeverBenjamin MeeWe Bought a Zoo: The Amazing True Story of a Young Family, a Broken Down Zoo, and the 200 Wild Animals That Change Their Lives Forever

7. HERE’S HOW …. ASK FOR WHAT YOU WANT

8. EXPECTATIONS WHY CREATE THEM? WHAT DOES THIS PREVENT? SET THEM: TAKE THE EXTRA MINUTE TO STATE THEM CLEARLY WHAT ISSUES DO YOU HAVE WITH VENDORS/DEPARTMENTS ETC?